DriveTime Consumer Loan Complaint

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease Florida

I contacted Drivetime on several different occasions regarding a car loan I had with them account # - i do not have the number for the other loan that was removed also from the credit bureau with a positive credit rating that was closed and paid in full. The company insisted on avoiding an agreement entered into by myself and - of their company representative in a corporate position they have the agreed upon resolution and can provide your agency with a copy of the same because i do not have the capability to do so with my computer. Drivetime during the month of - - removed my credit reporting information from - credit bureaus reporting agencies I believe - and - - I discovered in or about - - that my positive credit ratings were no longer in the - and - credit bureaus and that another positive account for another car loan was no longer reporting in my credit file. these removals adversely affecxted my credit ratings and as such my ability to purchase something with a lower interest rate. I have never missed a payment to the Drivetime company on my car loans inclusive of - -


files were removed from the credit bureaus and is being updated however he does not know how the process is being performed who 's records are being updated/ corrected and what process or timeframes this process will take and furthermore does the process involves all consumers credit reports or are they updating reports for existing customers again which would not apply to me because my loans have been paid off and are closed however they did the same thing to my credit reports. Therefore the process would leave me with no credit ratings for accounts that I have paid off in good faith and never missed a payment in doing so however they kept trying to report my latest account as a repossession and or account was not satisfied I had them make the corrections and now back in - or - of - I discovered yet again they tampered with my accounts by removing my positive information from the bureau for the account paid off in - and for the account prior to that - removed it from the credit bureau entirely and left the - account in - bureau I believe in the - credit Bureau which was the same method of operations that has done to the existing consumers. Therefore Drivetime Representative - gave me erroneous information about my accounts and for those reasons I am submitting a complaint to the Consumer Financial Protection Bureau based on the ruling implemented in terms of enforcement against the Drivetime - - for their violations of consumer rights dated - -, - which is what they did to me in - - - and prior to those dates in -.