Ria Financial consumers have reported over 37 official complaints. Out of the 37 consumer complaints against Ria Financial, 14% were disputed by the consumer (i.e. the consumer was not happy with how Ria Financial responded to their complaint) and 84% were processed in a timely manner. 14% of consumer complaints against Ria Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 11% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Money was not available when promised | 12 | 0% |
| Fraud or scam | 11 | 27% |
| Other transaction issues | 7 | 14% |
| Other service issues | 5 | 20% |
| Account opening, closing, or management | 1 | 0% |
| Deposits and withdrawals | 1 | 0% |
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Stop CallsRia Financial Money transfers other transaction issues February 6, 2017 - I sent through the RIA financial services branch located in - - Ca. with the amount of $780.00, cahrges/taxes $39.00, TOTAL $810.00 on -/-/2017 but the transaction was n't done and was canceled on -/-/2017 and when I go to that branch location, the agent there does't give me my money back because she has n't received the order from her manager or supervisor. Then when I call to check if my money is ready to pick up, the agent is telling me that until she gets the confirmation or approval, she will call me but the time period of 10 days in overdue with no answer from them.... |
Ria Financial Money transfers fraud or scam February 3, 2017 - I transferred - in cash from Walmart to wallmart. when I found out this was fraud I put a stop on the money and they gave me a refenece #, when I went to get my money they said no that the funds were transferred. I need help asap please call me its an emergency... |
Ria Financial Money transfers fraud or scam January 3, 2017 - I sent an International online money transfer using Continental Exchange Solutions Inc dba Ria Financial - in the amount of $1000.00 ; they charged a $7.00 fee for a total of $1000.00. Since I sent it to my own Bank Account abroad, since I could track the actual amount received by my Bank there, I realize that Ria Financial - did not send the whole amount ; my Bank received $980.00 and they applied the official exchange rate of - - = - - Dollar. Ria took $12.00 out of my money and concealed it, using a lower exchange rate of - $2900.00 = $1.00 - -. ( -... |
Ria Financial Money transfers other transaction issues November 6, 2016 - My friend attempted to send a money transfer through -. I went to pick up the transfer and was told he had to contact a compliance number in reference to the transfer. My friend was told that I had gotten too many transfers and they were unable to fulfill the request. He had to pick up the money and the transaction was cancelled. I contacted - and they told me they were unable to provide me with any information about the matter as they were limited. They offered no assistance and would not even state how many transfers it showed for me. I asked for a supervisor and she told me the same t... |
Ria Financial Money transfers other transaction issues September 8, 2016 - My name is - and I have been doing transactions for many years now through - ; - and YESTERDAY TRIED RIA MONEY TRANSFER AND WAS CANCLED LAST NIGHT AT -.. I did not have any problems up until last week. I am surprised I ca n't send money to a family friend that needs and I have been able to do transactions in the past and suddenly ca n't do any now and need your help to lift my name and clear it out of this mess. I have confidence in this person and know him very well so he is not a stranger. The main issue here is all these transfer companies have been cancelling my transaction .Pl... |
Ria Financial Money transfers other service issues June 14, 2016 - I submitted - transfers to RIA Financial Services totaling $3300.00 to my friend in -, recipient of previous transfers from me. RIA Financial Services called to ask if I was -. I refused to answer, because any acceptance or denial of service on their part based on my ethnicity or national origin would be per se discriminatory. RIA subsequently cancelled my my - transfers, using as justification the fact that I was n't -, and they only work with " family assistance. '' I am complaining that I was discriminated against due to my race, ethnicity and family origin. ... |
Ria Financial Money transfers money was not available when promised May 18, 2016 - On - -, 2016 I contracted with Walmart stores of - -. Florida to transfer $270.00 to my son - -. I paid turned over to Walmart $280.00 which include the transfer funds and a transfer fee ( consideration ). Upon presenting the assigned tracking number and a Florida State drivers license, my son was denied the distributions of the promnised funds for no apparent reason except Walmart 's exercise of it 's assumed right to decide which contracts to honor and which ones to ignore possibly at the detrament of the designated receiver of the funds. The funds and contract fee were... |
Ria Financial Money transfers money was not available when promised March 30, 2016 - I send - dollars to - to my brother-in-law in his bank account ( - - ) on -/-/2016 but money is still not deposited into account. ... |
Ria Financial Money transfers other transaction issues February 15, 2016 - Riamoneytransfer was contracted to provide payment service. After taking money, they blocked account. Payment was not made nor refunded. Emails to company are ignored. ... |
Ria Financial Money transfers money was not available when promised January 5, 2016 - Ria Financial Services ( aka Ria Money Transfer ). Transfered $2000.00 ( order - ) to an account in - and they were supposed to credit the money on -/-/2015 - as stated in their website. Money has not been deposited yet and all they say is they will contact the bank. - 's customer service is the worst ever. Once the transfer was delayed, they did n't call me or emailed me, I had to call them to ask what was going on. And they do n't have an answer or solution. Also they state the transaction as completed! ... |
Ria Financial Money transfers fraud or scam December 22, 2015 - I contacted RIA money transfer to complete a funds transfer to my parents in - - on -/-/15. The funds were taken from my account and not deposited to my mother 's - account. I contacted the company on - ( the estimated date of deposit ), no one was able to explain where my funds were or what happened. I kept being transferred to an escalation group, instead kept being transferred to the same automatic system that I called into. I received an email last night requesting more information regarding the matter ( in response to an email I sent prior to my calls ). I responded to s... |
Ria Financial Money transfers fraud or scam October 3, 2015 - I got a call from a - number claiming that I had won the - prize of $850000.00 and a 2015 BMW. I informed them that I was not in - but was stationed -. They then proceded to inform me that because of some - law that I had to pay 1 % to get my money. Of course me being missinformed of things I took $250.00 and sent it Walmart-Walmart -. ... |
Ria Financial Money transfers fraud or scam September 1, 2015 - I recieved this from a supposed debt collector stating : Arrest warrant ID : - - - which is going to be released on Wednesday -Attention : This would be last and final warning for you! This Legal Proceedings issued on your Docket Number - with - of - - - Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you. So the accounts department of - - has decided to mark this case as a flat refusal and press legal charges against you. Case No. -Amount Outstanding $ -We have sent you this warning notifica... |
Ria Financial Money transfers money was not available when promised June 24, 2015 - I ordered a money transfer to - via Ria - - on -/-/2015. Prior to this, I used their service few times and never had an issue. On this occasion, - was unable to credit the money to my recipient 's account within - business days. I requested the order to be cancelled on - and till today they have n't refunded my money. I keep calling their customer service everyday, and each time the give me an unacceptable reason that the correspondent bank is not acting fast enough. As a customer I do not care about their partners. It has been over a week now and I am still waiting to ... |
Ria Financial Money transfers other transaction issues June 20, 2015 - i need to transfert a money like international transfert money to - to take a bank ... |