Review and analysis of over 26 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 26 official complaints related to Unsolicited issuance of credit card. Out of the 26 consumer complaints against Wells Fargo & Company, 19% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 73% were processed in a timely manner. 12% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Wells Fargo & Company Credit card unsolicited issuance of credit card April 7, 2017 - I opened an account in -/-/2016 with Wells Fargo and had been making regular payments on the account. Without notification, the balance on the account was transferred to a new account in -/-/2016 that I did not request to be opened. I have asked Wells Fargo for an explanation as to why was this account opened in my name and the balance transferred. I received a message that the inquiry was being sent to their Executive Offices, but I have not received a response. From my understanding, Wells Fargo was fined million for such fraudulent business practices, and there was a full-page ad ... |
Wells Fargo & Company Credit card unsolicited issuance of credit card February 16, 2017 - - -, - To whom it may concern : In - of -, I entered into a contract with - HVAC to install a new furnace and air conditioning unit. As arranged by -, the work was financed by Wells Fargo Bank, via a VISA credit card, [ Account # - - Amount : $6300.00, ( see copy included ) ]. Approximately one year later and after more than $2000.00 in payments, I received a notice on the back page of my monthly coupon/statement ( which I did n't notice ) that the VISA feature was being suspended and transferred to a new non-bankcard credit line ( see copy included ) ; to use only... |
Wells Fargo & Company Credit card unsolicited issuance of credit card February 8, 2017 - Closed my Wells Fargo Credit card in - they still ran a credit history which gave a hard hit on my credit score. I was issued a new credit card based on this hit in end of - without my concern and knowledge. When I tried to call them and ask why am I receiving this card now since I canceled my Credit card in - they just replied me that we will cancel it and do n't worry about the card just throw it away. Before I ask any other further question about my credit score the customer service agent just dropped the call. Please help me close the account and dispute the hard hit on my account... |
Wells Fargo & Company Credit card unsolicited issuance of credit card January 26, 2017 - In -/-/- I financed an air-conditioner for my rental condo. It turns out that - finances with Wells Fargo. On -/-/- I received - credit cards, - in my name and - in my husbands name. The heading states " We 're glad you 're our credit card customer ''. **I am NOT their credit card customer and never asked to be. I will be calling and canceling these credit cards asap!! I do n't even know if there is an annual fee or what the interest rate is.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card January 13, 2017 - -/-/- Wells Fargo letter arrived " Congratulations, You 're getting an upgrade ''. If you do n't want to upgrade instructions were followed prior to the stated -/-/- date via - with a male customer service representative. with a disconnect between department transfers and extended hold time. An immediate follow-up yielded even less rewards due mainly to my now attitude. - follow-up same transfer between departments. Each transaction my desire not to upgrade presented. - same run around only now a lack of activation of new card would yield deactivation of old card and declin... |
Wells Fargo & Company Credit card unsolicited issuance of credit card January 10, 2017 - I applied for a credit card through Wells Fargo in - MT on - - 2015. I never received it but was approved. They sent it to my past addresses that were listed in my credit report. I checked my credit one day and found out that I had this card and it had been being used by someone else. I cancelled it and reported the fraud. Later I check and find out it was also connected to a checking account that I was a co on. I did specifically ask that this card not be attached to any checking account and was told that it would not be, but it was and that checking account kept getting over drafted... |
Wells Fargo & Company Credit card unsolicited issuance of credit card December 29, 2016 - For the past several months, I have received billing notices to pay for a credit card which I did not request or authorize. Today, -/-/2016, I received another notice from Wells-Fargo that my account " remains past due '' This account was fraudulently issued. I have never requested nor authorized this credit card account to be est... |
Wells Fargo & Company Credit card unsolicited issuance of credit card December 7, 2016 - There is a credit card charge off from Wells fargo of $410.00. and this was an account i never used.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card November 16, 2016 - - Company review In progres -/-/2016 - CFPB review In progress -/-/2016 It has been almost 90 days and now they want another 60 days this shows what is happening with what has taken place in wellsfargo I am sending some of the letters they have sent me. This has also created multiple fee 's and added other charges and I still have to make pmnts if i dont then my credit reports gets terrible - had stated for me to continue making pmnts yet my credit has already been affected negatively and I was not able to refi my home because of all this that has taken place. FINALLY, IN... |
Wells Fargo & Company Credit card unsolicited issuance of credit card October 18, 2016 - I think wells fargo opened a credit card without my authorization.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card October 17, 2016 - Received letter from Wells Fargo thanking me for opening a credit card account with them. The letter also included a copy of my - credit score. However-at no such time in the past nor present have I ever requested and/or applied for a Wells Fargo credit card.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card October 10, 2016 - I have a Wells Fargo Health Savings Account through my employer ( I am on a health plan that qualifies for a HSA ) and have a debit card for said account. The problem is I just received a letter regarding " amendments to your credit card agreement '' for " account ending in - '' which does not match any of the accounts I know I have and I never applied for any credit card with Wells Fargo ...... |
Wells Fargo & Company Credit card unsolicited issuance of credit card October 7, 2016 - After recently refinancing with Wells Fargo for our mortgage, my wife and I were issued credit cards that we did not authorize or were ever made knowledgeable of. The only reason we discovered this was when the cards were mailed to us.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card October 5, 2016 - Fraudulent issuances of credit card. SEE ATTACHMENT... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 27, 2016 - Wells Fargo opened a credit card account that I said I did not want when I opened my checking account. Even after I closed my checking account, they kept my credit card account open without notifying me.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 23, 2016 - I just received, and the co-owner of my home also received, a credit card from Wells Fargo. The - cards had the same account number. Neither one of us requested such a card or applied for such a card. I have never had an account with Wells Fargo. Since Wells Fargo had already been fined for such activity, this is really unacceptable. Clearly the fine for their unethical activity was far too small since they continue to start accounts which were never requested.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 21, 2016 - On - -, 2016, I received unsolicited credit cards in the names of my husband ( - - - and myself ( - - - -. NOT an application, but - actual credit cards. The envelope included NO information as to terms ( interest rate, annual fee, etc. ), just the - cards. I have my vehicle loan through Wells Fargo, and also investments with Wells Fargo. However, I carefully went through my credit files and I have NEVER had, nor requested, a Wells Fargo Credit card. I emphasize that I received these cards well after the fraudulent actions of Wells Fargo came to light. Thank y... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 19, 2016 - They changed the type of credit card form a low interest rate to a higher rate card with out my approval. When I asked about it I was told that it was too lat to change it back. The person that changed it was a teller WITHOUT my consent.... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 12, 2016 - As a background summary, I had an issue with fraudulent charges on my account and getting the matter resolved in a timely, effective manner. Due to my complete disgust with Wells Fargo 's handling of the matter, when it was finally resolved ( on or around - -, 2016 ), I demanded that my account be closed. I was told that it was and I confirmed this by logging onto the institution 's website approximately 3 days later and confirming that the account was removed. On Thursday, - -, 2016, I received an e-mail that my Wells Fargo statement was available for viewing. While the balance w... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 11, 2016 - I had gone into a Wells Fargo bank when I lived in - - California because I lost my Debit card, the teller had me meet with one of the managers at his desk, and they tried to talk me into a college credit card I told him I did n't want another credit card and no thank you I just needed a replacement debit card. Two weeks later I received a credit card and a debit card in the mail. I was so aggravated I worked - jobs and was taking - units in college I did n't have time to go to the bank or to sit on the phone right away to cancel the card. Within a couple of weeks I had a small ove... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 9, 2016 - In 2004 I created a deposit account with Wells Fargo at a Colorado - location. The account representative offered a service for an additional overdraft protection credit card with the opening of my account. I partially competed the form and decided to forgo the overdraft protection credit card and asked the form to be destroyed. After I closed my deposit account with the bank I was notified that I had unsettled account balances on a credit card I never authorized. After much back and forth with various representatives the bank had agreed to drop the card and charges which were never authori... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 9, 2016 - On - -, 2012 a line of credit was opened in my name and within several days I received a Wells Fargo " Platinum Card '' credit card in the mail with a line of credit shown to be $5000.00. I did not formally ( nor informally ) request an application for this card or apply for it. However, I did receive a " cold '', unsolicited phone call from a Wells Fargo Representative either on, or several days before - -, 2012 during a time which I was at work. I answered the phone because it was a number I did not recognize, and explained to the representative that it was during the work day ... |
Wells Fargo & Company Credit card unsolicited issuance of credit card September 7, 2016 - Wells Fargo sent me a letter telling me I was " ..among a select group of valued customers receiving an automatic upgrade to the Wells Fargo Signature Card. '' It went on to explain that this " upgrade '' would happen without any input from me, and listed " benefits '' none of which were actually of any benefit whatsoever to me. In fact, there were changes in the fine print to the minimum payment calculation that would be detrimental to me under certain circumstances. I am complaining because 1 ) the claim that this is an " upgrade '' is totally fraudulent ; 2 ) the change was made unilaterall... |
Wells Fargo & Company Credit card unsolicited issuance of credit card July 6, 2016 - I am on a credit card with Wells Farcgo as an authorized user that I did not sign up for. This is effecting my credit in a negative manor. I have spent over 4 hours on the phone with Wells Fargo trying to fix this. Most of my time spend during this wasted time was verifying who I was and getting transferred and hung up on. They even sent me into a bank branch because they were sure that would resolve my issue. I drove all the way to bank only to be told that they do not deal with credit cards. On -/-/- I called - and spoke with - employee # - ref # for call - - - He was suppos... |
Wells Fargo & Company Credit card unsolicited issuance of credit card May 24, 2016 - I have notified Wells Fargo New Mexico, N.A. in writing three times that the replacement chip credit card it sent me was never received. I did not request the card, but WF will not take action to replace the missing card without forcing me to endure endless telephone conversations followed by sales pitches I do not have time for. I have spent time on the phone with WF verifying my identity and correctly answering security questions, but WF still will not 1 ) acknowledge my report of the missing card ; and 2 ) commit to replacing the card without requiring me to endure more endless telephone ... |
Wells Fargo & Company Credit card unsolicited issuance of credit card February 19, 2016 - -, a Wells Fargo company, claims I opened an account with them in early - w/ a limit of $6200.00. I did not open this account nor did I ever use it. I would never do business with a Wells Fargo company due to their practices and consumer lawsuit history. When I saw the account on my credit report in -, I called them, told them I never opened the account and insisted they close it. While they did they reported that they closed it instead of noting it was their mistake. I believe them to be a predatory company & should be investigated for same. ... |