Wells Fargo & Company Credit Card Complaint

Unsolicited issuance of credit card

Wells Fargo & Company Credit card department,

Unsolicited issuance of credit card Pennsylvania

I am on a credit card with Wells Farcgo as an authorized user that I did not sign up for. This is effecting my credit in a negative manor. I have spent over 4 hours on the phone with Wells Fargo trying to fix this. Most of my time spend during this wasted time was verifying who I was and getting transferred and hung up on. They even sent me into a bank branch because they were sure that would resolve my issue. I drove all the way to bank only to be told that they do not deal with credit cards. On -/-/- I called - and spoke with - employee # - ref # for call - - - He was supposed to send me proof that I should be on this account and teh proof was never received. Finally, after wasting over 6 hours of my time, I have decoded to file a report.

Wells Fargo & Company customer in Pennsylvania
Jul 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo & Company handled their complaint

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