Wells Fargo & Company Credit Card Complaint

Unsolicited issuance of credit card

Wells Fargo & Company Credit card department,

Unsolicited issuance of credit card Indiana

I opened an account in -/-/2016 with Wells Fargo and had been making regular payments on the account. Without notification, the balance on the account was transferred to a new account in -/-/2016 that I did not request to be opened. I have asked Wells Fargo for an explanation as to why was this account opened in my name and the balance transferred. I received a message that the inquiry was being sent to their Executive Offices, but I have not received a response. From my understanding, Wells Fargo was fined million for such fraudulent business practices, and there was a full-page ad in the - this week apologizing for similar activity.

Wells Fargo & Company customer in Indiana
Apr 07, 2017

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20165/20167/20169/201610/201611/201612/20161/20172/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyUnsolicited issuance of credit card80.8%11.5%3.8%3.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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