Review and analysis of over 21 complaints against Synchrony Bank
Synchrony Bank consumers have reported over 21 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 21 consumer complaints against Synchrony Bank, 14% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Synchrony Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 62% resulted in non-monetary compensation.
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Synchrony Bank Credit card identity theft / fraud / embezzlement January 3, 2016 - I had a Sam 's Club Discover card. Sam 's club changed to MasterCard and I declined the card ( at the store ). Today I received a bill thru email on the same MasterCard I declined. I did not receive a paper bill ... I had no account number that I was aware of. I never received or activated a MasterCard. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 30, 2015 - I 've repeatedly tried to file a fraud complaint with my Banana Republic - - serviced by Synchrony Bank. The fraudulent charges were made on - -, 2015. When I first tried to file my fraud complaint, I was told that I had successfully passed along all information and that an investigation would be completed. I repeatedly called asking for an update and was told that they could not provide an update and that I would receive correspondence regarding the investigation. Four months have passed, and I have now spent more than an hour on the phone only to be told that the fraud department... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 29, 2015 - On -/-/- and -/-/-, various online accounts of mine were compromised by hacker ( s ) including Amazon.com, Amazon Store Card ( Synchrony Bank Credit Card ), PayPal.com, - - Checking Account, - - Account and - - Credit Card. All accounts save for the - Credit Card Account were resolved successfully and fully to my satisfaction. - 's Fraud " Detection '' Department however refuses to acknowledge my fraud claim. Synchrony Bank provides Amazon.com customers with a Credit Line ( Card Account ) which is directly linked to Amazon.com. On the dates listed above, u... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 26, 2015 - On - -, 2015, I have noticed that Jc penny have pulled my credit report without my consent. The company states that it will take 60 days, but it has been 60 days and the company has failed to take the - inquires off my credit report that shows up on transunion credit report twice, which resulted in my decrease of credit score. I was informed ny the credit bureau that it does not take 60 days to remove an inquiry, instead it only takes about a month, all the company has to do is email the credit bureau asking them to delete the inquiry. which the company did not still do so, ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 16, 2015 - This account is not mine. - & - tried to sue me and I was able to fight it. I disputed this account with the Credit Bureaus and it came back as verified. I never had a Care Credit card. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 6, 2015 - I had applied for a line of credit with PayPal Smart Connect, my credit limit was for - - dollars. I made a small purchase for - dollars to a charity organization. Upon receiving my - statement dated -/-/2011 in the amount of $21.00 due on -/-/2011. I purchased a money order in the amount that was due dated -/-/2011. I mailed out the payment in time to meet the payment due date of -/-/2011. I never made any other purchase on account and contacted papal to dispute the late charges that was showing up on my new statement. I could get a clear understanding as... |
Synchrony Bank Credit card identity theft / fraud / embezzlement December 1, 2015 - As a potential customer at Conn 's HomePlus store ( Located in - - Texas at : - - ; - - - - # - ( - ) - ), I was shopping for a new fridge. We were interested in the " in-store '' credit that was going to allow 12 months of interest-free financing. I was very clear that I did not want, nor would I apply for, a credit card. We were still deciding about which fridge to buy, so we decided to continue the process another day. I was contacted ( with my permission ) via phone by the sales associate who had been helping us. I was re-assured that there was no way I w... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 18, 2015 - Someone logged on to one of my credit card accounts as me, changed the mailing address, added himself as a user and turned off fraud alerts. No charges were made but Synchrony bank handled it horribly. Not only did they not check with me first - despite the fact that I have never lived or had dealings with anyone in the state he claimed to live in - but after I closed the account they sent a new card TO HIM. I later canceled the card entirely and also another card the bank owns. I called to double check and one card was still open. They are awful. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 18, 2015 - someone tried to buy range at lowes with fraud credit card ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 17, 2015 - A fraudulent account was opened in my name by Synchrony Bank/Care Credit. They allowed the opening of this account without contacting me, even though I already had an active account with them. When I protested the account, they removed it from my credit reports, but did NOT remove the hard credit inquiry associated with the opening of the account. I have called their fraud investigative office - times since -, 2015, and yet they have still not removed the fraudulent credit inquiry. I contacted the credit bureau today and was told that only the creditor can remove the inquiry, even though... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 10, 2015 - A total of - fraudulent accounts opened with Synchrony Bank including Lowes, Home Design, Walmart DC, Old Navy, PayPal, and Amazon. The Lowes account was finally removed from my - report. The Paypal and Amazon accounts were sold -, and they are harassing me for payment. These accounts are not mine! ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 10, 2015 - My - was denied for a purchase at Sam 's Club # - - -, -, OH - on -/-/15. I went to the Customer Service desk and they called Synchrony Bank, the issuer of the card and handed me the phone. After verifying my identity I was told that an attempt to use my card was rejected and was asked if it was me that tried to place the charge. I do n't remember the exact amount of the charge in question but it was between $100.00 and $200.00. I said no, that I did not authorize that charge and was then told my card was cancelled and that a new card would be sent to me. Upon revie... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 3, 2015 - On - - I received via US mail a Walmart MasterCard. This is a real credit card, not an application or a temporary card. I have NEVER requested or applied for a Walmart credit card. Naturally I destroyed the card. On - -, I received a bill for this credit card for purchases made at a - in -, NY. I have never been to -, NY. This is clearly an attempt at identity theft. I do not understand how someone could use the card or the account number when it was never activated. I have written to Synchrony Bank ( who issued the card ) reporting this misuse of my personal information a... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 1, 2015 - My identity information was used to create a credit account with - - - through Synchrony Bank. Sometime in - -. From talking with Syncrhrony Bank they are going to submit forms for me to complete to remove this from my credit history. However, I am filing this information as a back up to assure Syncrhony Bank follows through. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement November 1, 2015 - HH Greg via Synchrony Bank has issued store credit cards in my name that were fraudulently issued to someone else as store credit. HH Greg is the focus of this submission. Syncrony Bank has frozen the account and will be sending me information but this is a follow up to fully document the incident. I have not filed a loss as yet since the representative I spoke with assured me they would be clearing the account from my credit history. I first became aware of the fraud when I received a billing statement on - -, 2015 and called them immediately. I am not claiming a loss on this submission... |
Synchrony Bank Credit card identity theft / fraud / embezzlement October 30, 2015 - My complaint is against Chevron Credit Card. I have had this card for over 20 years and have always paid my bill on time and there was no outstanding balance on the account. What happened was the card expired in - of 2015, when I went to use it I found this out. Usually the credit card companies replace the card before the expiration. I called and requested a new one in - and they said it was mailed to my old address and was returned and " Not at this address '' was written on the front of the envelope. I moved to my current address over 2 years ago and updated all of my credit cards wit... |
Synchrony Bank Credit card identity theft / fraud / embezzlement October 25, 2015 - Dear Sir, Today I received a mail notification of " Payment not received '' from " synchronybank '' which is for - credit card. I remember that I 've never applied for any such kind of credit card and never been in contact of synchronybank. Also I never requested any such kind of credit card. I was using only - credit card which is of - - -. Other than that I never applied for any credit card. My current location -, and I do not have any way to contact with synchronybank, because they 've not mentioned any mail communication link in the provided link - I do n't have a... |
Synchrony Bank Credit card identity theft / fraud / embezzlement October 21, 2015 - synchrony bank /old Navy has been reporting a fraudulent account on all three of my credit reports for years now. # - this account was not opened by myself nor used by me. I was not at the address they supplied me, at the time they claim an account was opened and used. I 've asked repeatedly for a signed application or signed receipts showing my signature. they have refused to supply this information. this fraudulent account is preventing me from obtaining new credit and is damaging my good name. it seems very stressful and upsetting. I have an old Navy account that I did open myself this y... |
Synchrony Bank Credit card identity theft / fraud / embezzlement October 14, 2015 - I received a letter from Synchrony Bank stating I had made an application for credit with -. They requested I call to give them additional information. I called the number provided and was asked for my social security number. I did not give it to them. I asked that my name be flagged as having been the victim of attempted fraud. ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement October 7, 2015 - My Father is a senior citizen, - - Veteran, and retired from the - after 38 years. He is not internet savvy so I am filing this complaint on his behalf. His PayPal Smart Connect credit card account was hacked and PayPal is holding my Father responsible for the fraudulent charges. - of 2015 was the last time Dad had an accurate PayPal Smart Connect bill reflecting his accurate charges. Dad uses the card primarily to make his Medicare Part B quarterly payments. He received his - 2015 PayPal statement with $950.00 worth of unauthorized charges ( minus his $310.00 Medicare Part ... |
Synchrony Bank Credit card identity theft / fraud / embezzlement September 21, 2015 - GECRB/AMAZON PLCC has been reporting an account to which is NOT mine. Following it 's discovery I submitted a demand for validation of debt and following their failure to do so, I sent the a motion to bring complaint under - - - - for unfair and deceptive practices and acts, to that they have also failed to respond appropriately. The company has violated multiple State and Federal laws in regards to FACTA and FDCPA regulations and suggest strongly that they are held accountable for said actions and sited for all violations in accordance with Federal Statutes. ... |