Synchrony Bank Credit Card Complaint

Identity theft / Fraud / Embezzlement

Synchrony Bank Credit card department,

Identity theft / Fraud / Embezzlement North Dakota

HH Greg via Synchrony Bank has issued store credit cards in my name that were fraudulently issued to someone else as store credit. HH Greg is the focus of this submission. Syncrony Bank has frozen the account and will be sending me information but this is a follow up to fully document the incident. I have not filed a loss as yet since the representative I spoke with assured me they would be clearing the account from my credit history. I first became aware of the fraud when I received a billing statement on - -, 2015 and called them immediately. I am not claiming a loss on this submission giving Syncrony Bank/Financial Services the opportunity to respond.

Synchrony Bank customer in North Dakota
Nov 01, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with explanation

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