Synchrony Bank Credit Card Complaint

Identity theft / Fraud / Embezzlement

Synchrony Bank Credit card department,

Identity theft / Fraud / Embezzlement California

I had applied for a line of credit with PayPal Smart Connect, my credit limit was for - - dollars. I made a small purchase for - dollars to a charity organization. Upon receiving my - statement dated -/-/2011 in the amount of $21.00 due on -/-/2011. I purchased a money order in the amount that was due dated -/-/2011. I mailed out the payment in time to meet the payment due date of -/-/2011. I never made any other purchase on account and contacted papal to dispute the late charges that was showing up on my new statement. I could get a clear understanding as to why I was being charged additional late fees and interest along with other charges. Therefore I requested that my account be closed only to have my account charged off and sent to collection and reported on my credit report. over the course of the years I have tried to contact PayPal regarding this matter and disputed with my credit bureau only to come back with no resolution. I final was able to locate the receipt of payment and the billing statement to support my claim and have launched another complaint this time with CFPB. I would like to have the negative information removed and for my credit report to reflect that my account has always been in good standing.

Synchrony Bank customer in California
Dec 06, 2015

* Source: CFPB Complaint Database

Synchrony Bank response to complaint:
Closed with non-monetary relief

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