Synchrony Bank Credit Card Complaint

Synchrony Bank Credit card department,

Identity theft / Fraud / Embezzlement Massachusetts

synchrony bank /old Navy has been reporting a fraudulent account on all three of my credit reports for years now. # - this account was not opened by myself nor used by me. I was not at the address they supplied me, at the time they claim an account was opened and used. I 've asked repeatedly for a signed application or signed receipts showing my signature. they have refused to supply this information. this fraudulent account is preventing me from obtaining new credit and is damaging my good name. it seems very stressful and upsetting. I have an old Navy account that I did open myself this year that is in very good standing.