Review and analysis of over 3 complaints against MoneyGram
MoneyGram consumers have reported over 3 official complaints related to Customer service/Customer relations. Out of the 3 consumer complaints against MoneyGram, 0% were disputed by the consumer (i.e. the consumer was not happy with how MoneyGram responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MoneyGram resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MoneyGram Other financial service customer service/customer relations October 19, 2015 - I periodically send money through MoneyGram International "housed" by Wall Mart - -/-/-, I requested for a copy of my -/-/- transaction with the company. The Wal Mart branch told me that it is the headquarter - that handles such matters. I was asked to direct my request to: The Manager/Supervisor, The MoneyGram International, - Tel. -. I contacted it. The employee who attended to me by phone asked me to go on-line on their website to make my request. I did as required: 1.) a photo id, and 2.) $- fee. I sent the - as required the address above -/-/-. When I di... |
MoneyGram Other financial service customer service/customer relations September 30, 2015 - I purchased a MoneyGram money order # - for $450.00 at Walmart in - NJ and gave to my landlord who lost the money order and requested a replacement money. I paid $15.00 to MoneyGram and requested a replacement '' money order and they sent me check - for $450.00. i tried to cash this money order at - different check cashing businesses in New Jersey and none of them can cash. I went - to a Walmart store who provides check cashing services and was advised the industry standard check cashing scanner can not read the check, the numbers are up too high on the check. I reported ... |