Review and analysis of over 1 complaints against First Hawaiian Bank
First Hawaiian Bank consumers have reported over 1 official complaints related to Transaction issue. Out of the 1 consumer complaints against First Hawaiian Bank, 0% were disputed by the consumer (i.e. the consumer was not happy with how First Hawaiian Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against First Hawaiian Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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First Hawaiian Bank Credit card transaction issue February 12, 2017 - In - 2016 called First Hawaiian Bank 's Consumer Service to let them know about a fraudulent charge on my credit card. The representative said she would reverse the charge and told me the balance I owed which I paid. This same fraudulent charge appeared back on my next statement so I wrote a letter regarding such to - - the Ops Mgr. He says that I should have placed my complaint in writing and that the time to do so had Expired. To me this is disingenuous and hypocritical. My response is that their Customer Service representative led me to believe that the problem had been resolved. T... |