Review and analysis of over 11 complaints against USAA Savings
USAA Savings consumers have reported over 11 official complaints related to Late fee. Out of the 11 consumer complaints against USAA Savings, 9% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 45% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 9% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
USAA Savings Credit card late fee January 7, 2016 - On - - I looked at my credit card balance with USAA credit cards. I had noticed that my payments did not process. My payments are due on -. So I immediately made a payment and called the bank. they charged me $25.00 for each late credit card and this put my card over the limit. I asked them to please waive the late fee and they said no. I have never been late. I find this unreasonable. On - I received an alert from a credit reporting agency that USAA had reported that I was late and that I was over the limit. This is also very unreasonable. The only reason I was over the limit wa... |
USAA Savings Credit card late fee October 27, 2015 - I am - customer and having a hard time to contact the customer service via a relay service several times, but they keep hanging up at me because of a relay service. ... |
USAA Savings Credit card late fee August 4, 2015 - I had a - - credit card with USAA. I went online to pay my bill ( - 2015 ) and it showed a balance of roughly $1300.00, so I paid it with my check card from -. After I logged off, I remembered paying the bill previously and called USAA. I explained the situation that I had paid the credit card bill twice and would they refund my $1300.00 that I had overpaid. They said that they would have to research the error on their part of not keeping their website up to date and issue me a check in - days, and that that was all they could do. So I went to - and cancelled the ACH paym... |