USAA Savings Credit Card Complaint

Late fee

USAA Savings Credit card department,

Late fee Florida

I am - customer and having a hard time to contact the customer service via a relay service several times, but they keep hanging up at me because of a relay service.

USAA Savings customer in Florida
Oct 27, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Consumer disputes how USAA Savings handled their complaint

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How USAA Savings handles Late fee complaints

Created with Highcharts 4.2.3USAA SavingsComplaint HistoryComplaints3/20137/20131/20146/20149/201410/201412/20148/201510/20151/201600.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3USAA SavingsLate fee45.5%45.5%9.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLate fee0.6%32.9%52.7%3.0%7.6%2.8%0.4%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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