Review and analysis of over 6 complaints against Navient Solutions, Inc.
Navient Solutions, Inc. consumers have reported over 6 official complaints related to Improper contact or sharing of info. Out of the 6 consumer complaints against Navient Solutions, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Navient Solutions, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Navient Solutions, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under - -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrass... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt December 21, 2016 - I have been trying to track down my student loan debt with navient once it moved from under -. Due to awful communication and customer service from Navient, the debt then was moved to collections under General Revenue Corporation. They had an old address that I have not lived at for over 3 1/2 years and were sending letters to that old address which were of course not forwarded anymore. So, they started calling everyone and anyone they felt was associated with me. They had my phone number and email correct just the wrong mailing address. I find it harassing and professionally embarrassing t... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info contacted employer after asked not to November 10, 2016 - Pioneer Credit Recovery, -, is calling my place of employment 2 - 3 times daily and leaving messages for me to return their calls. I have spoken to them and instructed them to remove my work phone number from their calling list. I have told them that I can not pay anything at this time due to my current situation ( I work for a staffing agency 28 hours per week @ - per hour ; I am raising - grandkids who were abandoned at my home in - 2016 ; we recently, 3 weeks prior, just moved out of a homeless shelter ; and if my situation changes, I will contact them. ) They are also calling p... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info talked to a third party about my debt October 25, 2016 - - with Pioneer Credit Recovery has contacted 3rd parties about an unknown alleged debt. I have a Bankruptcy in place which - has ignored. While leaving a message on -, Legal Assistant to Attorney - - on a recorded line. I insisted that - Cease & Desist from contacting me altogether, Cease from contacting 3rd parties instead contact - to discuss this matter. - informed me long into the call that he was speaking with me on recorded line without my knowledge or consent. This debt collector has grossly violated my rights and I have no clue what his collection matter pertain... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 17, 2016 - I 've been getting debt collection phone calls for a person named " - - '' for at least 6 months now. That is not me and I have no debt/credit issues. They keep changing their number and I keep blocking them. Today they gave me some info. They said they are from " Pioneer - Recovery '' and their number is -. They said to use the " Reference ID # -. '' ... |
Navient Solutions, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to May 16, 2016 - I get phone calls at home and on my cell as well as my wife 's cell sometimes hourly. I asked them to stop. They then call from another phone number.... |