KeyBank NA Closing/Cancelling Account Complaints

Review and analysis of over 7 complaints against KeyBank NA

KeyBank NA consumers have reported over 7 official complaints related to Closing/Cancelling account. Out of the 7 consumer complaints against KeyBank NA, 14% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Closing/Cancelling Account Consumer Complaints


KeyBank NA Credit card closing/cancelling account

August 10, 2016 - On or around -/-/- i contacted Key Bank to remove myself as an authorized user on a friends credit card account. In - - I was assigned account number -. The Bank did remove me as an authorized user on the referenced account, but is showing non willful compliance to have this account removed completely from all - credit bureaus. I sent a credit bureau dispute form to Key Banks Credit Research team and was told that they will not be removing this account from credit report and it will remain 7-10 years. I am in the middle of purchasing a home and with this showing on my cred...

Read more