Review and analysis of over 7 complaints against KeyBank NA
KeyBank NA consumers have reported over 7 official complaints related to Closing/Cancelling account. Out of the 7 consumer complaints against KeyBank NA, 14% were disputed by the consumer (i.e. the consumer was not happy with how KeyBank NA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against KeyBank NA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 29% resulted in non-monetary compensation.
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KeyBank NA Credit card closing/cancelling account August 10, 2016 - On or around -/-/- i contacted Key Bank to remove myself as an authorized user on a friends credit card account. In - - I was assigned account number -. The Bank did remove me as an authorized user on the referenced account, but is showing non willful compliance to have this account removed completely from all - credit bureaus. I sent a credit bureau dispute form to Key Banks Credit Research team and was told that they will not be removing this account from credit report and it will remain 7-10 years. I am in the middle of purchasing a home and with this showing on my cred... |