Banco Popular de Puerto Rico Closing/Cancelling Account Complaints

Review and analysis of over 3 complaints against Banco Popular de Puerto Rico

Banco Popular de Puerto Rico consumers have reported over 3 official complaints related to Closing/Cancelling account. Out of the 3 consumer complaints against Banco Popular de Puerto Rico, 0% were disputed by the consumer (i.e. the consumer was not happy with how Banco Popular de Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Banco Popular de Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.

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New Closing/Cancelling Account Consumer Complaints


Banco Popular de Puerto Rico Credit card closing/cancelling account

April 11, 2017 - What has happened to common sense and integrity? I have an - miles card in my name opened in - 2017, through Banco Polpular de Peurto RIco. --, 2017 the risk control department placed a restriction on the card and requested a copy of my passport and - utility bills. I requested why and - explained the IT tech department can not identify my address provided on original application ( - Mi. -. ( This address does confirm on my credit reports as a current address ). - lied, she deliberately provided me with false information. However, I want to stress it is not - fau...

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Banco Popular de Puerto Rico Credit card closing/cancelling account

February 17, 2016 - I canceled a VISA card issued through Banco Popular because they are impossible to deal with including issues such as : you ca n't pay the credit card on line unless you have a checking account at Banco Popular, the wait time for their 'help ' line is always in Spanish first even though you press the number for English, and the wait time on the customer service lines is at least 20 minutes and many times up over one hour and many times they cut you off before finishing the call resulting in multiple calls. So, i canceled the card and destroyed the card as they indicated in the letter that I s...

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