Review and analysis of over 2 complaints against Pentagon FCU
Pentagon FCU consumers have reported over 2 official complaints related to Payoff process. Out of the 2 consumer complaints against Pentagon FCU, 0% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Pentagon FCU Credit card payoff process February 3, 2017 - When I pay more than the minimum payment, the card company is applying my payments to the - interest balance first then to the higher interest balances only after the - interest balances are paid off. I thought this was against the law. I noticed my higher interest balances were not changing in spite of me paying more than the minimum payments, so last week I finally had someone at the CC company tell me this is what they were doing.... |