Select Portfolio Servicing, Inc Mortgage Complaint

Other mortgage Credit decision / Underwriting

Select Portfolio Servicing, Inc Mortgage department,

Other mortgage Credit decision / Underwriting Illinois

-This is my number which has the wrong bank name on it. I was never a customer of - - -, that was my mother 's bank which I was writing about. Select Portfolio Servicing Inc. Account number - is the bank at this moment. My home on their BPO is worth about -. I have a deferred amount of -, - that is supposed to be paid back in 25 years. Which is not what I was told by - on -/-/2014 This deferred amount was to be removed from the mortgage amount. -, who had a suit won against them, sold my mortgage to - who then sold it to Select Portfolio Servicing Inc . Somehow after speaking with -, - and Portfolio Inc. The documents for my deferred payment forgiven has been lost or somehow not attached to my file. The bank got a bail out and I am still stuck with a mortgage of - and the house is worth only - or less. Now Select Portfolio is saying I can get help through - a new program that will give me - to move. So why would I leave my home for - when I have a mortgage payment of 2 %. If they are right they would remove the - deferment

Select Portfolio Servicing, Inc customer in Illinois
Oct 16, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

Created with Highcharts 4.2.3Select Portfolio Servicing, IncComplaint HistoryComplaints2/201210/20122/20133/20134/20135/20138/201310/20131/20142/20143/20144/20146/20149/201410/201411/201412/20142/20153/20154/20155/20157/20158/20159/201510/201511/20151/20163/201612/20161/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Select Portfolio Servicing, IncCredit decision / Underwriting93.2%2.3%2.3%2.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting2.2%77.1%5.6%6.3%1.2%5.8%1.3%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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