Review and analysis of over 31 complaints against Regions Financial Corporation
Regions Financial Corporation consumers have reported over 31 official complaints related to Account opening, closing, or management. Out of the 31 consumer complaints against Regions Financial Corporation, 16% were disputed by the consumer (i.e. the consumer was not happy with how Regions Financial Corporation responded to their complaint) and 100% were processed in a timely manner. 39% of consumer complaints against Regions Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 26% resulted in non-monetary compensation.
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Regions Financial Corporation Bank account or service account opening, closing, or management March 30, 2017 - I was improperly charged overdraft fees $36.00 on my bank checking account on -/-/2017.... |
Regions Financial Corporation Bank account or service account opening, closing, or management March 23, 2017 - Regions Bank refuses to confirm the date I can expect to receive the - they " - '' confirmed that I qualified for after being asked numerous times to do so. If I have indeed met all the terms, then it should be easy to see on their end when I can expect to receive the bonus.... |
Regions Financial Corporation Bank account or service account opening, closing, or management March 6, 2017 - - ( Social Security Number ) Complaint Against Regions Bank I, - open up an account with this bank on or about -/-/2017 and was promised a promotion of $400.00 by bank rep - and now the bank seems as if it does not want to give me the promotion I did everything the bank told me to do.... |
Regions Financial Corporation Bank account or service account opening, closing, or management February 23, 2017 - Prior to -/-/-, I went inside a Region 's branch with my - offer for opening a new account. The offer stated that I needed to make at least - debit card transactions within 60 days of account opening and have e-statements to receive the promotional deposit. Since that time, I have sent and received dozens of messages through my online banking at Regions trying to confirm the promotion and that I have met the terms of the bonus. Multiple times I have been told by Regions that my account was registered for only a - bonus that required direct deposit. I know this is not the case, an... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 31, 2017 - My wife ordered a beauty product called - online and only ordered the product once. However this fraudulent company started sending more products without her permission and charging the account. We kept going to Regions bank disputing it. But they kept jacking us around saying they would resolve it. Never happened! So we paid the negative and closed the account. Even after the account was closed Regions bank continued to allow this fraudulent company to send charges to an account we closed. Then Regions bank keep sending us notices that we are in negative overdraft charges. Regions is doing... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 27, 2017 - My bank essentially stole $510.00 from my account. My debit card had always been linked to my checking account. When my card was reissued, Regions incorrectly linked it to my money market account. Due to their error, I was charged a fee of $240.00 in - - and $270.00 in - - for " excess activity ''. In addition to being wrong, these fees are obviously outrageously high. I have written - letters to Regions corporate headquarters regarding this issue, the second sent certified mail. They have not responded in any fashion.... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 26, 2017 - I have had a checking account with Regions for over 20 years which provided free checks if I maintained the required balance. I call Regions today on -/-/17 and spoke to a manger who advised me they had changed their policy and free checks were no longer available. I reminded him that when I applied for the checking account they stated free checks were part of the package.... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 23, 2017 - I responded to an on-line promotion by Regions Bank. There were problems that morning with Region 's web site, so I opened the account in a branch. A branch employee did not open my account correctly and now Regions Bank is not honoring the promotion.... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 22, 2017 - i had a $500.00 revolving line of credit with Regions bank. I paid it satisfactorily and decided to close it. i opened the line of credit - and closed it - the account number reporting on - , - , and - - - -. they call me still 3 to 4 times a day to try and collect on the balance that has been closed for the last 4 years. i have proof that it is paid in full and closed.... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 21, 2017 - I brought in a mailer coupon for a $300.00 checking bonus -/-/- to a local Regions Bank on - - -, -, T- -, and opened a lifegreen checking with the bank. The branch manager told me they needed the complete mail for verification for which I already threw away because there was a detachable coupon from the mailer which did not state I needed the complete mailer for the bonus. The manager proceeded to open the account anyway stating it was okay because i had the coupon. 3 months passed by and i did not get the bonus despite having fulfilled the requirement ( - debit trans... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 20, 2017 - Regions Bank had a public link that stated that by opening a - - Account and making a minimum number of debit transactions there would be a $400.00 bonus. I submitted my application for this checking about along with the promotional code. My application was accepted, I funded my account, and ordered my debit card. It was only afterwards when corresponding with Regions customer service did I find out the offer had expired. It is not the premature expiration of this offer which concerns me ( the public offer had language that this public promotional code was good until -/-/2017 ), ... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 14, 2017 - Over the last year in - & several times in - I have contacted my bank about a paid loan that they keep billing me annual fees for account that was closed in - soon as the account was paid off. Each time that I speak with a customer service agent, they either do n't see the form filed with the correct department or the correct form was not submitted by the previous agent. Since - I have been receiving statements about this same account and I have called each time that I have received one. Now they are charging a late fee, plus threatening to send this to a collection agency for an a... |
Regions Financial Corporation Bank account or service account opening, closing, or management January 9, 2017 - FW : RE : [ Secure ] RE : Regions Bank - Complaint ID : - - & lt ; -- & gt ; To - & lt ; - & gt ;, customercenter & lt ; - & gt ;, - & lt ; - & gt ; Hide Wednesday, -/-/- - Sent from - for iPhone - - Begin Forwarded Message - - From : - Date : -/-/-, - To : - Subject : RE : [ Secure ] RE : Regions Bank - Complaint ID : - Dear -, If there is a problem where you do not understand the seriousness of this matter Sir. I was told by - the young man whom I explained my formal Complaint to that Regions really took these complaints seriou... |
Regions Financial Corporation Bank account or service account opening, closing, or management December 17, 2016 - I still do not know why my bank accounts have been frozen, and I 'm still waiting on receipt of the form from - However, as I 'm made clear to you, I need to pay my mortgage as agreed to keep my home. I have CC -, the attorney who has worked out my arrangements with my mortgage company - - The payment of $1600.00 is due no later than -/-/-. If I do n't make this payment I could risk losing my home. As they stated, they will reach out to " - '' the - for their branch. I have not gotten a reply. This is a very bad experience. I would like to speed up the -/-/- d... |
Regions Financial Corporation Bank account or service account opening, closing, or management December 16, 2016 - On - -, 2016 I requested a transfer of $2000.00 from my saving account ( - saving - ) to my checking account ( - + - checking - ) I was told I could not make this transfer because there was a hold on my account because there was no signature card on file. REGIONS BANK CUSTOMER SERVICE e-mailed me a blank signature card and requested I have it NOTAEIZED and e-male it to them ( attached ). I complied with this request ( attached ) 3 times each time I was told to go a local branch I live in - there is no local branch so I mailed the form with a return recipe ( attached... |
Regions Financial Corporation Bank account or service account opening, closing, or management November 26, 2016 - On - -, 2016, I activated a Regions Cashback Rewards offer to earn $75.00 cash back when I made - transactions with - - - of at least $15.00 using my Regions debit card. I made - transactions of at least $15.00 on - -, 2016. Per the terms and conditions " Your $75.00 Cash Back is earned within 30 days after making your second transaction. '' As such, the $75.00 was earned on or about - -, 2016. To date, the $75.00 has not been paid out by Regions bank, despite confirmation from that the purchases qualified. I have contacted Regions in attempt to res... |
Regions Financial Corporation Bank account or service account opening, closing, or management November 22, 2016 - Regions bankcard ... took dog to vet went to pay for services and it said when they ran it refer to card owner ... ran three times didnt work. Call and used 23 minutes of data before they bothered to answer., no music over and over how they won first place with banks for service. No one ever ever sent me an email or text stating that my card had been shut down due to a suspected attempt of use in NY. So they just dont tell you and you are in with dog at vet and you cant use it. TERRIBLE. In addition while im here they changed their website and it has something called insights and you cant get ... |
Regions Financial Corporation Bank account or service account opening, closing, or management October 8, 2016 - I recently found out that regions bank place an overdraft fees of $110.00 on -, I called them today to send me my last statement as I never wrote a check or cause any overdraft fee, I closed my account with this bank, but instead of them closing my account they kept it open and then charged me two overdraft fees because I did not have the amount to maintain this account, and to know this is a wicked bank, I was never aware of this until last week when I went to open an account I found out that region falsely my account and place $110.00 overdraft on my account, not $1000.00, not $500... |
Regions Financial Corporation Bank account or service account opening, closing, or management October 3, 2016 - I had an account with regions i told them I didnt want to set up auto transfers and they did it anyway after i noticed it i canceled future transfers and now they transfered money from my checking to my savings and charged me a - dollar fee and then went into my savings and took - dollars out for a monthly maintnece fee this has to be illegal i understand the - dollar fee and i would have to pay that each month but to charge my account for putting money from my checking that was - cents into my savings all within the same bank and now my account is closed and i cant get an account ... |
Regions Financial Corporation Bank account or service account opening, closing, or management September 23, 2016 - I have been banking with Regions for several years. I feel I was a victim of a very unfair and unprofessional practice that I want to bring to your attention. I shared my concerns with Regions and even escalated to Regions management, but I still and not satisfied with their response. I am facing a possible foreclosure and keeping track of my finances is very critical for me right now. I opened a second checking account with Regions a few months ago to help keep my bill money separate from my spending money because I was having trouble with overdrafts. For a variety of reasons, my main checkin... |
Regions Financial Corporation Bank account or service account opening, closing, or management September 15, 2016 - On -/-/2016 I lost my debt card issued by Regions Bank. I noticed the card missing on -/-/2016 and reported it lost via telephone. At around - the banker over the phone shut down the debt card and took my current address and stated that a new card was going to be shipped to my new address. I also disputed some fraudulent charges that were made on the account. I also requested to be taken of the overdraft program and not to honor any charges if there 's no funds in the account. This was requested in order to prevent overdraft fee ( $36.00 each ). On -/-/2016 I called regi... |
Regions Financial Corporation Bank account or service account opening, closing, or management August 31, 2016 - On -/-/2016 I deposited into my checking account an amount ( approximately $75.00 ) to bring my balance to - in order to close the account. Same day I made a follow up visit to the Regions bank branch office and met with Regions employee - - in order to assure account was closed. Regions beginning on -/-/2016 posted a series of service charges in excess of $400.00 to the account which was closed previously on -/-/-. Subsequently they seized $400.00 from my now card account to retire these erroneous charges to a closed account. I need the $400.00 reinstated to my no... |
Regions Financial Corporation Bank account or service account opening, closing, or management August 21, 2016 - I am going through a very messy divorce. I was divorced from my ex husband - -, 2015. I opened a bank account at Regions bank for $2000.00 after this date. My first debit was an internal transaction for $10.00 to pay for my check order on -/-/2015.This was just a few days after opening the account. The balance then was $1900.00 When filing the descriptive list, my ex husband listed my bank account with the date of -/-/2015 and balance as $1900.00 as his documented information on a sworn descriptive list. He is a banker who has a lot of friends who would give him this informat... |
Regions Financial Corporation Bank account or service account opening, closing, or management July 28, 2016 - Regions Bank are reporting a report for non sufficient- funds to - . Original charge off amount of -. That is not accurate. The contract ended with a - balance.... |
Regions Financial Corporation Bank account or service account opening, closing, or management July 28, 2016 - On - -, 2016 I opened an account online with Regions Bank. It was an offer to give me $200.00 if I established direct deposit in the account and utilized their online banking. They sent me emails confirming this, and they mailed me a debit card. I later went to the Regions Bank Branch at -, TN -. I met with - - to confirm my identity, verify my address, and validate the special offer for $200.00 on my account. He disputed my offer until I produced the paperwork ( printout ) of the offer from Regions Bank. He confirmed that the offer was valid and he even printed out anoth... |
Regions Financial Corporation Bank account or service account opening, closing, or management July 20, 2016 - I established a line of credit for overdraft protection on my checking account in -. Regions Bank took over the original bank where this was established. When I signed for this protection I was not married. I was married in - and my wife was on my checking account till I closed the account in -. Somehow Regions Bank attached my now ex wife 's name to this account. I have asked for proof where she signed on the line of credit. They said the loan was too old and they could not provide any documents to support her signature or even a copy of the original loan. Some where along the way Re... |
Regions Financial Corporation Bank account or service account opening, closing, or management July 17, 2016 - In - I set up - separate business bank accounts at Regions Bank in -, -. - - was the bank employee who assisted me in opening these - new bank accounts. I immediately returned home and set up the online banking and scheduled ACH debits for vendor accounts. I also set up the merchant services for the business with the account information provided to me by - -. After a few days I realized that all of our merchant services were getting kicked back and not being deposited into our account. I attempted to call Regions a few times but got no response so I opened accounts a... |
Regions Financial Corporation Bank account or service account opening, closing, or management July 7, 2016 - Regions charged my savings account a monthly fee after telling me there was no fees on a savings account. So then I choose to close the account and they charged me $25.00 just to close my account. Never going back to Regions.... |
Regions Financial Corporation Bank account or service account opening, closing, or management June 21, 2016 - I had a checking account with Regions Bank - for many years. I moved - - -, -. Shortly after my arrival - I closed the Regions Bank account, but not before making sure there was nothing oustanding - there was a zero ( - ) balance. About 6 weeks ago, approx. 1 and 1/2 years after I closed the Regions Bank account, I receive a phonecall from a collection agency saying they are trying to collect a debt I owe to Regions Bank, as a result of closing the Regions Bank checking account. In the 1 and 1/2 years since I moved, and closed that account, I have " never '' received an... |
Regions Financial Corporation Bank account or service account opening, closing, or management May 11, 2016 - Retired at - couple yrs ago. Yr ago rolled 401k to supposed conservative investment at - -. Lost $ - first month. Couple months later went to Regions Bank on - - - where had checking and savings. Told financial guy wanted to put $ - in FDIC insured IRA like I had at - -. He said he had large insured IRAs paid more with variable yrs from 2 to 7 yrs up to 2.75 % only guarenteed .45 %. I asked him and branch manager sure they were FDIC insured and they said they were. They had stack of papers to sign on disclosure stuff. Split $ - into 2yr, 3 yr, 4 yr, 5 yr IRAs. ... |
Regions Financial Corporation Bank account or service account opening, closing, or management March 22, 2016 - Regions elected to close my accounts. Because I was enrolled in their paperless program, I do not have copies of my records. I need the information from the following accounts in order to do my taxes. The only option I was given when I contacted my branch was physical copies, which I would be charged $5.00 per page and $5.00 per check. This is an overwhelming amount of money for my small businesses, since I had several checks daily. Also, I do not see the point of printing these records, digital is preferred. The following accounts are affected. Accounts : - - - - ... |