Regions Financial Corporation Bank Account Or Service Complaint

Regions Financial Corporation Bank account or service department,

Checking account Account opening, closing, or management Tennessee

On - -, 2016 I opened an account online with Regions Bank. It was an offer to give me $200.00 if I established direct deposit in the account and utilized their online banking. They sent me emails confirming this, and they mailed me a debit card. I later went to the Regions Bank Branch at -, TN -. I met with - - to confirm my identity, verify my address, and validate the special offer for $200.00 on my account. He disputed my offer until I produced the paperwork ( printout ) of the offer from Regions Bank. He confirmed that the offer was valid and he even printed out another copy for his verification. We met for over an hour and he tried to sell me everything even though I just needed to confirm information. He said I had verified my information and I could go. Two weeks later, Regions Bank sent a letter asking me to verify my address and identity. I went to the Regions Bank location at -, TN - and spoke with - -. - was very helpful, but she said that the Branch Manager, - - had to confirm the information again. She copied my Deed, Utilities, and made a copy of my drivers license. She then said that she had to follow up with - - to make sure he re-submitted my information. A week later, - -, 2016, I tried to set-up direct deposit on this account and I could n't. I attempted to log-in, but the website instructed me to call in to Regions Bank customer service line for online banking. When I called-in, I was informed that the account had been closed and no reason was given. Regions Bank misled me to believe that they were going to offer their promotion and give me $200.00 in 90 days and they had no intention of honoring their advertisement. I want my $200.00.