Savings account Account opening, closing, or management
Regions Financial Corporation Bank account or service department,
Savings account Account opening, closing, or management Virginia
On - -, 2016 I requested a transfer of $2000.00 from my saving account ( - saving - ) to my checking account ( - + - checking - ) I was told I could not make this transfer because there was a hold on my account because there was no signature card on file. REGIONS BANK CUSTOMER SERVICE e-mailed me a blank signature card and requested I have it NOTAEIZED and e-male it to them ( attached ). I complied with this request ( attached ) 3 times each time I was told to go a local branch I live in - there is no local branch so I mailed the form with a return recipe ( attached ). I was told this was a copy and not accepted. and sent another form I had that form NOTARIZED and mailed to them. note : raised stamp is not required in VIRGINIA I have had a checking account with Regions Bank for over 15 years.
Regions Financial Corporation customer in Virginia
Dec 16, 2016
* Source: CFPB Complaint Database
Regions Financial Corporation response to complaint:
Closed with non-monetary relief
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