Regions Financial Corporation Bank Account Or Service Complaint

Savings account Account opening, closing, or management

Regions Financial Corporation Bank account or service department,

Savings account Account opening, closing, or management Virginia

On - -, 2016 I requested a transfer of $2000.00 from my saving account ( - saving - ) to my checking account ( - + - checking - ) I was told I could not make this transfer because there was a hold on my account because there was no signature card on file. REGIONS BANK CUSTOMER SERVICE e-mailed me a blank signature card and requested I have it NOTAEIZED and e-male it to them ( attached ). I complied with this request ( attached ) 3 times each time I was told to go a local branch I live in - there is no local branch so I mailed the form with a return recipe ( attached ). I was told this was a copy and not accepted. and sent another form I had that form NOTARIZED and mailed to them. note : raised stamp is not required in VIRGINIA I have had a checking account with Regions Bank for over 15 years.

Regions Financial Corporation customer in Virginia
Dec 16, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with non-monetary relief

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