Regions Financial Corporation Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Regions Financial Corporation Bank account or service department,

Other bank product/service Account opening, closing, or management Florida

On - -, 2016, I activated a Regions Cashback Rewards offer to earn $75.00 cash back when I made - transactions with - - - of at least $15.00 using my Regions debit card. I made - transactions of at least $15.00 on - -, 2016. Per the terms and conditions " Your $75.00 Cash Back is earned within 30 days after making your second transaction. '' As such, the $75.00 was earned on or about - -, 2016. To date, the $75.00 has not been paid out by Regions bank, despite confirmation from that the purchases qualified. I have contacted Regions in attempt to resolve this matter prior to contacting the CFPB, however the response I received was that it actually takes 60 days to post these funds to my account. Unfortunately, that is in direct contravention to the explicit terms and conditions of the offer.

Regions Financial Corporation customer in Florida
Nov 26, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with explanation

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