Morgan Stanley Account Opening, Closing, Or Management Complaints

Review and analysis of over 18 complaints against Morgan Stanley

Morgan Stanley consumers have reported over 18 official complaints related to Account opening, closing, or management. Out of the 18 consumer complaints against Morgan Stanley, 22% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Account Opening, Closing, Or Management Consumer Complaints


Morgan Stanley Bank account or service account opening, closing, or management

December 1, 2016 - I inherited an IRA and other accounts from my deceased parents in - of -. - - nor Morgan Stanley ever discussed the management fees with me. In - of the same year I realized I was being charged 2 %, it appears as if my mother was being charged 1 % but when the accounts moved to me the rate was increased to 2 %. At this point I had received offers from other investment firms and called - and he setup a face to face meeting on -/-/-. In the meeting he said he was dropping my fee to 1 % so I agreed to stay with Morgan Stanley. Fast forward to about 3-4 weeks ago. In r...

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Morgan Stanley Bank account or service account opening, closing, or management

May 3, 2016 - On - -, - I transferred - shares of - ( - ) out of my Morgan Stanley account into my - brokerage account. All the shares were deposited, however the cost basis was never updated via -. I have called and contacted both - and Morgan Stanley since then multiple times, but I still do not have the cost basis. Currently I have a ticket open with Morgan Stanley ( # -, opened on - -, - ) but no one has followed up or resolved my issue. I ca n't sell these shares without proper cost basis as it will have tax implications. Please help resolve this issue! ...

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Morgan Stanley Bank account or service account opening, closing, or management

February 17, 2016 - We are seeking your assistance as an advocate for the elderly and vulnerable who are the victims of Morgan Stanley that is fleecing our lifesaving. The below provides the details of this situation in chronological order. - -, - My husband and father requested by letter ( confirmed signed receipt on file ) that my mother and I be added to the- - - account. ACTION : - - - - confirmed receipt of this request to add the 2 requested ( my mother and I ) names to - - account. Account application Client Agreement and Substitute Form - Request for Taxpayer Iden...

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Morgan Stanley Bank account or service account opening, closing, or management

January 27, 2016 - Morgan Stanley mis-reported our - - contributions to the -, incorrectly completing - forms - ; causing the - to review our tax return and assess a liability not actually owed to them. We discussed this with -, and they said they just needed the amended - 's accurately reporting the deposits and applicable tax years from Morgan Stanley, then would retract the liability and close the file. Morgan Stanley has consistently refused for months and months now to revise the forms. Eventually - withheld funds from our - tax refund to satisfy the improperly assessed liabili...

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