Review and analysis of over 131 complaints against Union Bank
Union Bank consumers have reported over 131 official complaints related to Account opening, closing, or management. Out of the 131 consumer complaints against Union Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how Union Bank responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against Union Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Union Bank Bank account or service account opening, closing, or management November 30, 2016 - Myself and a family member opened up a joint checking account with Union Bank of California, now known as MUFG Union Bank, in 2002. The checking account was for the benefit and use of that family member. Subsequent to opening the account, that family member applied for and received a personal line of credit affiliated with the account. That line of credit, while not technically an overdraft account per Federal Law, is an open-end credit account that includes the ability to transfer funds from that account to the checking account and fulfills an overdraft protection function. According to Union... |
Union Bank Bank account or service account opening, closing, or management September 18, 2016 - I went into bank to close account upon closing an account I made bank rep aware I had opened another account online. We worked to have payments and outstanding debits taken care of by the open account. A month and a half later the new account and my debit card were no longer active without prior notification to me. After the fact I received a later saying my account was closed due to insufficient funds on the account I went into the bank to close. After working with the original bank rep my account was reopened but no money was returned for those insufficient funds. Debit card also not restore... |
Union Bank Bank account or service account opening, closing, or management July 27, 2016 - PLEASE NOTE : TECHNICAL PROBLEMS WITH CFPB " DISPUTE '' SECTION - " SUBMIT '' BUTTON DOES NOT WORK. RE : CFPB - Dear CFPB, I tried to dispute Union Bank 's response to my initial complaint earlier this week. However, there are some technical problems with your " Dispute '' section/ '' Submit '' button. The bank partially addressed my issue. I appreciated the response from - -, Office of the President, Union Bank. I also appreciated her reversing $60.00 of the fees that had been charged to my account ( $ -/month x three months ). On -, at - -, I spoke with - at the... |
Union Bank Bank account or service account opening, closing, or management July 22, 2016 - Union Bank closed a business savings account without advanced notice or warning, subsequently issue a cashiers check ( without request for signature or confirmed receipt ). They indicated it was mailed on - -, 2016 and has not arrived. They can not confirm whether it was returned or delivered. They are holding our money hostage without any recourse. However, if we request a replacement check they have to wait up to 90 days for the replacement check. Meanwhile they are holding our money hostage. This is for a business and critical backup fund. While we are not a large company it is enough... |
Union Bank Bank account or service account opening, closing, or management July 7, 2016 - ADDITIONAL INFORMATION RE : CFPB COMPLAINT # - Dear Consumer Financial Protection Bureau, Yesterday, -/-/-, I submitted a complaint regarding Union Bank. I wanted to add for your records that I have had - major problems with this bank : 1 ) - - - an unscrupulous debt collector, - -, an attorney in -, -, called me repeatedly at work over a very old credit card debt. In order to stop this harassment at my workplace, I very unwisely agreed to have $ -/month payments taken out of my checking account. The original credit card debt was about $500.00. Sure enou... |
Union Bank Bank account or service account opening, closing, or management July 6, 2016 - Dear Consumer Financial Protection Bureau : I have had an account with Union Bank for almost 16 years. At the time I first opened the account, I was employed full-time. I was laid off during the Great Recession, and, much to my chagrin, have been unemployed for several years. Currently, I help to take care of my mom. Yesterday ( -/-/16 ), at - PDT, I called the Union Bank Customer Service Center, and asked them to please discontinue the mailing of monthly paper bank statements. The employee I spoke with over the phone, -, said, " she could not do that because of the type of account... |
Union Bank Bank account or service account opening, closing, or management June 8, 2016 - Our aunt & uncle had an A-B trust set up at Union Bank - - - - - CA. She died -, he died -. Trust B was never set up until -. It was supposed to be set up immediately. When the trust was split, the assets were split - between A & B without regard to individually owned assets v jointly owned assets. A assets were split amongst the uncle 's relatives, B amongst the aunt 's. It took over a year to get the first payouts. In -, they started promising " soon ''. A B beneficiary liquidated his assets in anticipation of a payout ( promised and continually delayed ) before... |
Union Bank Bank account or service account opening, closing, or management May 6, 2016 - I have a - currency account with union bank, today I saw that there fees fo this account, already high at - $ a month had increased to - $ without any change of service. That is a - %. Hight, on an acount they do not pay any interest in, nor have made any improvment to the service they provide. - this is in short words price gauging. - in the recent past they have engaged in multiple unfair practices, like not acepting a aditional fictitious business name on an acount - forcing me to open an aditional business acount which they then promptly charged, inspite the fact that I hold a ... |
Union Bank Bank account or service account opening, closing, or management January 21, 2016 - 1 ) I sent this email to my bank : Greetings, I am a customer, and I tried to look up info on Union Bank 's exposure to pressure from oil and gas markets. I 'd like to get a clear picture of how much debt Union Bank carries in that sector. Can you please point me in the right direction? Thank you. 2 ) I received this response : Dear - -, Thank you for your recent e-mail. Please see the link below. - We appreciate the opportunity to assist you. If we can be of further assistance, please send a new message from your Secure Messaging Center. Thank you for banking with Union Bank. Si... |
Union Bank Bank account or service account opening, closing, or management October 19, 2015 - I have used Union Bank of California services for almost 20 years. Most of this time and most of the banking I did on-line. This -/-/- all of a sudden many functions of their site stopped working. As usual, I wrote to the customer support. They responded with some general assurances but nothing changed. I contacted them again to no avail. After a few exchanges of the kind they stopped answering. So, I went to the branch I usually work with. They could n't figure out what was going on and referred me to their " Customer Advocacy Group. '' OK, a representative of " the group '' found me and... |
Union Bank Bank account or service account opening, closing, or management October 8, 2015 - Hello, I am receiving emails from Union Bank regarding email update, confirmation of password change, and alerts of large withdrawal on an account that I DO NOT have with this bank. I have contacted them a number of times, they confirmed with my social security number that I provided, that I do not have an account with this bank. To confirm that I do not have an account, thinking that there might be identity fraud involved, an Experian credit report showed that I do not have account with this bank. At the last time that I contacted them in early -, I was transferred to speak to the local br... |
Union Bank Bank account or service account opening, closing, or management September 11, 2015 - Union bank reported me to - and ca n't tell me why. ... |
Union Bank Bank account or service account opening, closing, or management August 10, 2015 - I received a check for $300.00 for a painting I sold to a lawyer. The check was from Union Bank, so I went to go cash the check at a Union Bank. Since I also bank with Union Bank, I know they will cash checks from their bank for $5.00 fee. I did NOT want him to have my account numbers, so I did n't want to deposit the check in my Union Bank account, or use my ATM card to cash the check with. Everyone at the branch was very rude and refused to cash my check unless I showed them my ATM card. I pulled out my cellphone to record a video of how they were acting and how they were treating me. As... |
Union Bank Bank account or service account opening, closing, or management April 7, 2015 - I opened a account with Union bank and they put a hold on all my funds and refuse to release them or give me any information on whats going on ... |