Savings account Account opening, closing, or management
Union Bank Bank account or service department,
Savings account Account opening, closing, or management California
Union Bank closed a business savings account without advanced notice or warning, subsequently issue a cashiers check ( without request for signature or confirmed receipt ). They indicated it was mailed on - -, 2016 and has not arrived. They can not confirm whether it was returned or delivered. They are holding our money hostage without any recourse. However, if we request a replacement check they have to wait up to 90 days for the replacement check. Meanwhile they are holding our money hostage. This is for a business and critical backup fund. While we are not a large company it is enough to make a difference.
Union Bank customer in California
Jul 22, 2016
* Source: CFPB Complaint Database
Union Bank response to complaint:
Closed with explanation
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