SunTrust Banks, Inc. Shopping For A Loan Or Lease Complaints

Review and analysis of over 6 complaints against SunTrust Banks, Inc.

SunTrust Banks, Inc. consumers have reported over 6 official complaints related to Shopping for a loan or lease. Out of the 6 consumer complaints against SunTrust Banks, Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how SunTrust Banks, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against SunTrust Banks, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Shopping For A Loan Or Lease Consumer Complaints


SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

January 12, 2017 - Describe what happened so we can understand the issue ... I applied for an auto loan on -/-/- with SunTrust 's lending arm, -. On -/-/- I called - after receiving a notice to contact. I provided all the information asked. I then received a notice to provide a copy of my work paystub and proof of liquid assets by the -/-/- deadline. I uploaded a copy of my most recent paystub and a screenshot of my liquid assets which showed all of my accounts and proof of name/address on -/-/-. I received notice on -/-/- that - would not accept the screen shot and they no...

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

December 21, 2016 - I recently purchased a vehicle and was not aware of all the hard inquiries that affect my credit....

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

September 29, 2016 - I was declined for an auto loan by SunTrust and - - and the reasons they used were : " Serious Delinquency '', " Length of time since account not paid as agreed '' and " Time Since Delinquency is too Recent or Unknown ''. The letters told me to contract - for information about this. I monitor my credit and know there is not a delinquency ever and when I contacted - they could not see any issues either. I have tried to contact both banks to get information on what they are talking about and have not been able to reach anyone that will help me....

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

September 1, 2016 - SUNTRUST BANK MADE A HARAD INQUIRE ON MY CREDIT REPORT THAT I DIDNT CONSENT TO...

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

August 3, 2016 - An inquiry for SunTrust Bank appeared on my - credit report, an inquiry I did not authorize. This occurred while there was an active fraud flag on my account. I began by filing a dispute with -, but the inquiry remained. I then wrote a letter to SunTrust and asked that they remove the inquiry, but it remained. I then filed a - complaint on SunTrust. In response, SunTrust sent a letter stating that the information submitted on the application matches my contact information. That is not responsive - if someone is using my identification to fraudulently obtain credit, they are, by ...

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SunTrust Banks, Inc. Consumer Loan shopping for a loan or lease

June 24, 2016 - -, a division of Suntrust Bank, offered low interest rate for used private auto loan. I applied online, specifically choosing auto loan. They contacted me with a few follow-up questions, and soon after denied my loan, referring me to some other company. When I inquired why I was never asked what vehicle I was buying, they told me it was an unsecured loan application. I 'm not disappointed that I was denied. I 'm angry because they misled me and dinged my credit report. I was not looking for an unsecured loan....

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