Review and analysis of over 70 complaints against Santander Consumer USA
Santander Consumer USA consumers have reported over 70 official complaints related to Shopping for a loan or lease. Out of the 70 consumer complaints against Santander Consumer USA, 24% were disputed by the consumer (i.e. the consumer was not happy with how Santander Consumer USA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Santander Consumer USA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Santander Consumer USA Consumer Loan shopping for a loan or lease December 14, 2015 - I currently have a loan with Santanders Credit Consumer. I took out this loan is - 2015 from -. I have been making all my payments on time. I have actually been paying off more on the loan than the minimum payments. Santanders had been reporting the status of my loan to all - credit bureaus since I opened the account. When - stopped using Santander as a finance company for their business, Santanders stopped reporting to all - of the credit agencies. I have called customer service numerous times and they keep telling me that they report to all the credit bureaus on the - of ev... |
Santander Consumer USA Consumer Loan shopping for a loan or lease shopping for a loan or lease November 24, 2015 - Santander Fianancial is guilty of continuing to report fraudulent information on my credit file. I have repeatedly asked them to provide me with the documentation that they used to open this fraudulet account. I have yet to receive anything from them but lies and excuses. They are very rude and unprofessional. They refuse to remove this information in spite of the fact that I have sent them copies of my Identity Theft Application and the police report several times. Please do sometthing about these people who brashly and defiantly abuse victims of ID theft. Please help ... |
Santander Consumer USA Consumer Loan shopping for a loan or lease shopping for a loan or lease November 15, 2015 - SANTANDER CONSUMER USA MADE A HARD INQUIRE ON MY CREDIT REPORT WITHOUT MY CONSENT ... |
Santander Consumer USA Consumer loan shopping for a loan or lease September 27, 2015 - ON - I WENT TO - TO GET A NEW CAR I TOLD THE SALES PERSON I ONLY WANT - INQUIRE ON MY CREDIT REPORT REPORT SO THE AGREED TO RUN MY CREDIT WITH - BANK ONLY WELL I GOT HOME THEY HAD RAN MY CREDIT WITH OTHER BANKS WITH OUT MY CONSENT ... |
Santander Consumer USA Consumer loan shopping for a loan or lease July 14, 2015 - unauthorized inquiries on credit report ... |
Santander Consumer USA Consumer loan shopping for a loan or lease June 6, 2015 - My wife and I applied for a loan through Roadloans.com which is owned by Santander USA, we received a loan packet that give a apr of 24 % when I know the maximum loan apr for the state of Pennsylvania is 21 %. How can they get away with 3 % higher than state cap? ... |
Santander Consumer USA Consumer loan shopping for a loan or lease May 30, 2015 - I bought a car from - for around -, after 2 years, i realized the car was not the car i bought on paper it was a - model and the paper work was a - model. After having to have the transmission replaced, and it failing again, front axles wheel bearings and other problems we called santandar to have them pick the car up on a voluntary repossession, and have n't received any paper work since then.We really need this issue resolved and removed from our credit. ... |
Santander Consumer USA Consumer loan shopping for a loan or lease May 7, 2015 - I suffer from - and -. In 2011, I visited a car dealership with my wife just to window shop because I did n't have a down payment. Soon the sales rep led me in the financing officer 's office and offered me something that has now totally destroyed my credit. They suggested that I write them - post dated checks and that they were going to lie and tell the finance company that I maded a $1500.00 down payment. Having problems making good on the post dated checks, I had to take out multiple pay day loans in order to pay the car dealership. I still owe those loans - years later. I tol... |
Santander Consumer USA Consumer loan shopping for a loan or lease April 29, 2015 - I had entered into a purchase agreement for a vehicle, - dodge caliber through - located in -, -. Which was financed by : Santander Consumer USA, -. - -, -, - - : -. This purchase agreement started -/-/-/-/-/-. In -/-/- I had to file bankruptcy. Even though they where listed I had agreed to continue making agreed payments which i did up to now. Now this is my complaint - refuses to update credit agencies of my account and my on time/correct payments. I have contacted them on different occasion and the credit agencies said there is nothing they... |
Santander Consumer USA Consumer loan shopping for a loan or lease April 21, 2015 - I reached out to the creditor and upon speaking with a representative whom provided his first name as - '' stated that there was n't much that he could do about the inquiries except what I am already trying to do myself and thats reach out to the dealership 's via phone. At this point the dealership is saying that since that since they are the ones ' who ran the credit, than they ( Santander ) are the only ones ' who may have the inquiries removed. Providing that they never had proof/written authorization via credit application following a valid state issued ID. I ask that these inquiries ... |
Santander Consumer USA Consumer loan shopping for a loan or lease April 1, 2015 - In - we bought a - Mercedes-- ( Vin - ) .And in exchange we put our - - - on trade for this vehicle. The vehicle ( - ) had so many problems, needless to say the car was not worth it. We talked to the company about exchanging it for something else or maybe getting it fixed but they did n't want to help us out at all period. Supposedly after we had already bought it and had for a week they told us that the vehicle that they had sold us was not even part of the company that it belonged to the - and he was selling it there. So since they did n't want to help us in any wa... |