Access Group Can'T Repay My Loan Complaints

Review and analysis of over 16 complaints against Access Group

Access Group consumers have reported over 16 official complaints related to Can't repay my loan. Out of the 16 consumer complaints against Access Group, 44% were disputed by the consumer (i.e. the consumer was not happy with how Access Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Access Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Can'T Repay My Loan Consumer Complaints


Access Group Student loan can't repay my loan can't decrease my monthly payments

October 14, 2016 - I have a - and an -, and I have accumulated about $150000.00 in federal and private student loans, of which $45000.00 in private student loans have become a big problem to repay. I am unemployed and have very minimal income. I have exhausted my deferment, and I was refused to get on the income-based repayment plan or MGRS- modified graduated repayment schedule. My servicer is - and the holder of my student loans is Access Group. Both refused to provide me with an income-based repayment plan, and here is why- I was on the income-based repayment plan but still had a hard time maki...

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Access Group Student loan can't repay my loan can't decrease my monthly payments

January 28, 2016 - Perhaps this is a common problem. I have had private law school loans since 1998. These loans are currently split between - service providers - - ( formerly - - ) and Access Group ( ACS ). Since my loans went into repayment, I never missed a payment, and paid my full amount owed every month. However, in the last couple of years, I 've had some challenges. I had to take time off from full-time employment due to some health issues, and we needed to relocate for my husband 's job across the country. I had a baby. I needed to stay home for a while. With both loan providers, I was able ...

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Access Group Student loan can't repay my loan

October 25, 2015 - I have been paying my private school loans since -/-/-. Never late, no problems. In -/-/-, I lost my job and entered into a graduated extended repayment schedule with Access Group. At no time did they tell me it was only for 2 years with that repayment structure. During this time, Access Group sent my loans to be serviced with -. - has been a disaster from the start. They took away my repayment structure telling me the time had expired. Since that time, I have been having trouble making my monthly payments because I can not afford them. I get calls on my cell telling me I 'm la...

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Access Group Student loan can't repay my loan

September 18, 2015 - I have recently returned to graduate school. The lender of my private loans, Access Group, has a policy that prevents me from deferring my private loans while in school. The policy is that after 30 months of being out of school I can not defer these payments in the same manner as a student returning within this period. I would like the same treatment as a student returning to school within this period. ...

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