Access Group Student Loan Complaint

Access Group Student loan department,

Non-federal student loan Can't repay my loan Iowa

I have recently returned to graduate school. The lender of my private loans, Access Group, has a policy that prevents me from deferring my private loans while in school. The policy is that after 30 months of being out of school I can not defer these payments in the same manner as a student returning within this period. I would like the same treatment as a student returning to school within this period.