Review and analysis of over 4 complaints against MOHELA
MOHELA consumers have reported over 4 official complaints related to Disclosure verification of debt. Out of the 4 consumer complaints against MOHELA, 25% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MOHELA Debt collection disclosure verification of debt right to dispute notice not received December 29, 2016 - I send my payment on time every month for 18 months and I have never received a statement or anything from them. I have no way of knowing if my payments are even being applied against my huge $50000.00 balance. When I call them they say they do n't know the balance or payment information and they will have to contact the credit bureau for my balance. What are they doing with my payments? Why ca n't I access my account online to view my payments and statement information. They have never sent me anything and know nothing when I call. This seems very fraudulent to me.... |