Review and analysis of over 23 complaints against Associated Bank
Associated Bank consumers have reported over 23 official complaints related to Loan servicing, payments, escrow account. Out of the 23 consumer complaints against Associated Bank, 13% were disputed by the consumer (i.e. the consumer was not happy with how Associated Bank responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against Associated Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 35% resulted in non-monetary compensation.
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Associated Bank Mortgage loan servicing, payments, escrow account March 6, 2016 - -/-/-, I was undergoing a traumatic divorce after which, I was left with a house and property that was in foreclosure and outstanding back property taxes. At that time, there was also a death in my family. I told the bank that had my mortgage, that I needed to live in my house and that I fully intended to keep it. I asked for a loan modification. It was a long process because each time I called my bank to get information or status on my modification, they often sent me to numerous departments or took days to call me back. My understanding was that a loan modification was something that ba... |
Associated Bank Mortgage loan servicing, payments, escrow account September 17, 2015 - I make my monthly payment online to my mortgage company ( Associated Bank ), as encouraged by my lender. My payment amount is about $680.00. and I generally pay more. Associated Bank 's online payment program allows customers to select from the following - options ; ( 1 ) Payment ( 2 ) Principal Only ( 3 ) Escrow Only. For my -/-/- and -/-/- payments I selected ( - ) Payment - with the expectation that the payment would be applied to Principal and Interest. After making my -/-/- payment, I noticed that both, my -/-/- and -/-/- payments were applied - % to Pr... |