Review and analysis of over 3 complaints against Kentucky Housing Corporation
Kentucky Housing Corporation consumers have reported over 3 official complaints related to Loan servicing, payments, escrow account. Out of the 3 consumer complaints against Kentucky Housing Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Kentucky Housing Corporation responded to their complaint) and 33% were processed in a timely manner. 33% of consumer complaints against Kentucky Housing Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 33% resulted in non-monetary compensation.
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Kentucky Housing Corporation Mortgage loan servicing, payments, escrow account July 8, 2016 - My family has a mortgage and down payments assistance loan with Kentucky Housing Corporation. We 've always made our monthly payments via their online web portal. The web portal payment system was not functioning during the last several days of - -. I made - payments via a toll free number before the end of the month and was still accessed - thirty day late entries on my credit report. I 've had a mortgage since - - with no previous 30 day late payments.... |
Kentucky Housing Corporation Mortgage loan servicing, payments, escrow account March 25, 2016 - The mortgage company sent me a letter Dated - -, - regarding a " late '' payment. I contacted them, and then subsequently emailed them a copy of the canceled check. On - -, - they company assured me by email that they had removed the late fees, and had corrected my credit file. In -, I was checking my account and noticed that they had not yet removed the late fees. I called them and asked them to please take care of that, which they did. My credit file is still showing a late payment with -. I contacted them on - -, to ask then to fix the issue, and their manager... |