Kentucky Housing Corporation Mortgage Complaint

Kentucky Housing Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Kentucky

The mortgage company sent me a letter Dated - -, - regarding a " late '' payment. I contacted them, and then subsequently emailed them a copy of the canceled check. On - -, - they company assured me by email that they had removed the late fees, and had corrected my credit file. In -, I was checking my account and noticed that they had not yet removed the late fees. I called them and asked them to please take care of that, which they did. My credit file is still showing a late payment with -. I contacted them on - -, to ask then to fix the issue, and their manager simply told me to do a credit dispute. He also told me that credit updating could take -90 days, however this issue has been much longer.