Resources for resolving common issues with Kentucky Housing Corporation products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Kentucky Housing Corporation and work to get a response. After your complaint is forwarded, Kentucky Housing Corporation has 15 days to respond to you and the CFPB. Kentucky Housing Corporation is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Kentucky Housing Corporation Mortgage loan modification,collection,foreclosure February 17, 2017 - The lender is refusing to review the clients loss mitigation package because it was submitted by a 3rd party on the clients behalf - It should not matter where the package was submitted from - the lender should review the client for all options when a full loss mitt package is submitted.... |
Kentucky Housing Corporation Mortgage loan modification,collection,foreclosure February 13, 2017 - My ex husband and I bought our home while we were together. His name went on the loan and both of our names went on the deed. A few years later we divorced. At that time I was working and was able to keep up with the payments for the home on my own. In our divorce settlement he relinquished his rights to the home, leaving everything up to me. At some point after that I had to quit my job due to a medical condition and have not yet been able to obtain -. From this the mortgage went into default. It was somewhere around -/-/2016 where it came up on the 3rd month of being in default. At this... |
Kentucky Housing Corporation Mortgage loan servicing, payments, escrow account July 8, 2016 - My family has a mortgage and down payments assistance loan with Kentucky Housing Corporation. We 've always made our monthly payments via their online web portal. The web portal payment system was not functioning during the last several days of - -. I made - payments via a toll free number before the end of the month and was still accessed - thirty day late entries on my credit report. I 've had a mortgage since - - with no previous 30 day late payments.... |
Kentucky Housing Corporation Mortgage loan servicing, payments, escrow account March 25, 2016 - The mortgage company sent me a letter Dated - -, - regarding a " late '' payment. I contacted them, and then subsequently emailed them a copy of the canceled check. On - -, - they company assured me by email that they had removed the late fees, and had corrected my credit file. In -, I was checking my account and noticed that they had not yet removed the late fees. I called them and asked them to please take care of that, which they did. My credit file is still showing a late payment with -. I contacted them on - -, to ask then to fix the issue, and their manager... |