Review and analysis of over 9 complaints against Universal American Mortgage Company, LLC
Universal American Mortgage Company, LLC consumers have reported over 9 official complaints related to Loan servicing, payments, escrow account. Out of the 9 consumer complaints against Universal American Mortgage Company, LLC, 33% were disputed by the consumer (i.e. the consumer was not happy with how Universal American Mortgage Company, LLC responded to their complaint) and 89% were processed in a timely manner. 11% of consumer complaints against Universal American Mortgage Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Universal American Mortgage Company, LLC Mortgage loan servicing, payments, escrow account December 6, 2016 - I decided to buy a - home that was almost done being built. From the beginning, I was rushed to complete the loan docs and close by -/-/2016. I was encouraged to use their lender UAMC because they offered closing costs and covered other expenses. The first lending disclosure showed the monthly payment to be approx. $2100.00. After submitting additional documents as requested, I received another lending disclosure through - that showed the amount to be approx. $2600.00. I talked to the mortgage consultant I was working with - - and asked why the new disclosure showed a differe... |
Universal American Mortgage Company, LLC Mortgage loan servicing, payments, escrow account March 24, 2016 - I applied a mortgage through Universal American mortgage company o n - -, my - number is # -. During the processing, I noted to their mortgage officer - -, and, processior - -, that I am always on the trip, so best way to reach me is by emailing. Till to the mortgage was approved, everything working perfect, and I finally got my loan. I start to mail the mortgage payments by mailing checkes, start from - - until - -. At that 8 months, I try to set up the auto pay to avoid any delay or - payments, and wrote email to - - - on -, -, -, ... |
Universal American Mortgage Company, LLC Mortgage loan servicing, payments, escrow account December 22, 2015 - For several months, bills from Universal American Mortgage Co., LLC have been delivered to the attention of the deceased prior owner of a condo I purchased in foreclosure from - - in - 2015. Today - addressed to me arrived, claiming I owed a balance of $7100.00. Contact with the company revealed that they had no documentation supporting their supposed " deed loan ''. My review of the closing documents failed to reveal any disclosure of such a loan. I have no intention of paying this loan and am concerned that my credit record will be affected negatively. ... |
Universal American Mortgage Company, LLC Mortgage loan servicing, payments, escrow account December 22, 2015 - I am having major issues with Universal American Mortgage Company. I have been through several closings including - after major reform to mortgage lending. I have never had a worse experience than with Universal American Mortgage Company. During the underwriting process, I was initially sent a secure website link to submit documentation that contained sensitive information. Throughout the process the link would expire which prompted me to repeatedly ask the underwriters to send the link. The head underwriter did not know what I was referring to so I had to contact the bank manager and/or an... |
Universal American Mortgage Company, LLC Mortgage loan servicing, payments, escrow account July 28, 2015 - On - -, 2015 I closed on a mortgage loan from the Universal American Mortgage Co to purchase a new home. I advised the mortgage company representative that I would likely payoff the mortgage in the near future and inquired if there were any prepayment penalties or expenses. I was assured there were not any of these. When I closed on the sale of my former home on - -, 2015 I called the company and asked for payoff information to payoff the mortgage on -/-/2015.. I did not receive the requested information and after several calls submitted an email. I finally received a call advisi... |