Review and analysis of over 5 complaints against Waterstone Mortgage Corporation
Waterstone Mortgage Corporation consumers have reported over 5 official complaints related to Loan servicing, payments, escrow account. Out of the 5 consumer complaints against Waterstone Mortgage Corporation, 20% were disputed by the consumer (i.e. the consumer was not happy with how Waterstone Mortgage Corporation responded to their complaint) and 100% were processed in a timely manner. 20% of consumer complaints against Waterstone Mortgage Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 20% resulted in non-monetary compensation.
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Waterstone Mortgage Corporation Mortgage loan servicing, payments, escrow account October 21, 2015 - In -/-/- I received notice from my mortgage holder, Waterstone Mortgage, that my loan would be transferred to - - on - -, 2015. On - -, 2015 I called Waterstone and spoke with -, who advised me to pay my - - payment ahead of time to avoid having a payment show late during the loan transfer. I did so over the phone, paying $2500.00 on -/-/15. I have confirmation of this payment from Waterstone and the full payment was debited from my account on -/-/15. However, Shellpoint mortgage did not receive notice of this payment at the time the loan transferr... |
Waterstone Mortgage Corporation Mortgage loan servicing, payments, escrow account August 19, 2015 - Mortgage was sold from Waterstone Mortgage Corporation to - - effective date -/-/2015. I was notified today -/-/2015. - 12-13 days, not the - as required by law ) Called Waterstone customer service, they said it has n't been sold yet and I should n't have received anything stating it has. ... |