Review and analysis of over 39 complaints against BOK Financial Corp
BOK Financial Corp consumers have reported over 39 official complaints related to Loan servicing, payments, escrow account. Out of the 39 consumer complaints against BOK Financial Corp, 23% were disputed by the consumer (i.e. the consumer was not happy with how BOK Financial Corp responded to their complaint) and 100% were processed in a timely manner. 21% of consumer complaints against BOK Financial Corp resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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BOK Financial Corp Mortgage loan servicing, payments, escrow account September 24, 2015 - To Whom it May Concern, I recently refinanced with the -. They sold my mortgage back to Bank of Oklahoma ( BOKF ) overseen by -. I was told by - - not to make any payments until - 2015, in which I followed his direction. On -, I received a letter from - - - - ( - ), who provides our Homeowner 's Insurance. The letter stated that our coverage was being terminated in full as of -. I called - who confirmed that a payment was received that day, -/-/15. - informed me they requested payment - from BOKF as we trust them to oversee our escrow account.... |