Review and analysis of over 1 complaints against Pentagon FCU
Pentagon FCU consumers have reported over 1 official complaints related to Overdraft, savings or rewards features. Out of the 1 consumer complaints against Pentagon FCU, 0% were disputed by the consumer (i.e. the consumer was not happy with how Pentagon FCU responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Pentagon FCU resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Pentagon FCU Prepaid card overdraft, savings or rewards features December 2, 2015 - I was issued a $50.00 prepaid debit card through a rewards program with Pentagon Federal Credit Union. The card expired - with none of the money ever spent. I am now being told by the phone number on the card ( - ) and PenFed rewards program ( - ) that none of them are able to refund my money or issue a non-expired replacement card. The rewards card # is - ... |