Pentagon FCU Prepaid Card Complaint

General purpose card Overdraft, savings or rewards features

Pentagon FCU Prepaid card department,

General purpose card Overdraft, savings or rewards features Utah

I was issued a $50.00 prepaid debit card through a rewards program with Pentagon Federal Credit Union. The card expired - with none of the money ever spent. I am now being told by the phone number on the card ( - ) and PenFed rewards program ( - ) that none of them are able to refund my money or issue a non-expired replacement card. The rewards card # is -

Pentagon FCU customer in Utah
Dec 02, 2015

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
In progress

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Similar Complaints

How Pentagon FCU handles Overdraft, savings or rewards features complaints

Created with Highcharts 4.2.3Pentagon FCUComplaint HistoryComplaints12/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Pentagon FCUOverdraft, savings or rewards features100.0%In progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOverdraft, savings or rewards features3.7%22.2%66.7%7.4%ClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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