Review and analysis of over 4 complaints against The Western Union Company
The Western Union Company consumers have reported over 4 official complaints related to Wrong amount charged or received. Out of the 4 consumer complaints against The Western Union Company, 25% were disputed by the consumer (i.e. the consumer was not happy with how The Western Union Company responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against The Western Union Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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The Western Union Company Money transfers wrong amount charged or received September 8, 2016 - On - -, 2016 I went to the Western Union @ - - - -, -, GA - ph # - @ -. The agents name was - - who transferred money he had not reviewed the tape yet, therefore, I called Western Union customer service at - from transaction # - for $800.00 from - - - in NJ. While I was there a female customer was too close for comfort ; so. I turned around to see what she was doing. - - was counting the money so when I turned back around he gave me the money without doing a recount for its trustworthiness. I left the store and went to - - a few ... |
The Western Union Company Money transfers wrong amount charged or received May 19, 2016 - western union repeatedly charged me - per transaction when I would send money theru theyre website where i was offered a $5.00 sending fee they said they reimburse never did... |
The Western Union Company Money transfers wrong amount charged or received April 1, 2016 - I was trying to send some money to an individual - trough western union. The problem was that I need it immediately because was an emergency at the moment. However, western union asked me for a photo identification, so they will make the money available to the receiver, otherwise western union would not be able to continue with the transaction. I did send the photo id to western union after a couple days and western union said they approved and money was available to the receiver.I did not want the money to be received by the receiver anymore because I send the money already in some other w... |
The Western Union Company Money transfers wrong amount charged or received February 5, 2016 - I transferred $500.00 by Western Union to a relative in -. WU used a conversion rate of $1.00 USD = $1.00 -. I thought that might be a little low and when I questioned the - Phone Customer Service representative he indicaated he understood the conversion rates are determined by the prior days rates. When I checked the currency trading charts I found the rate when I actually transferred the money was $1.00 -. When I reviewed rate history, the last time the exchange rate was in the $1.00 - range was on - - - when the rate was $1.00 -, and the highest rate t... |