Review and analysis of over 12 complaints against USAA Savings
USAA Savings consumers have reported over 12 official complaints related to Credit line increase/decrease. Out of the 12 consumer complaints against USAA Savings, 33% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
USAA Savings Credit card credit line increase/decrease November 29, 2016 - USAA Savings Bank, without prior notice, sent a letter reducing my $20000.00 credit card to a $500.00 limit. My last known - score was -. I have a significant net worth. This action was without warning and received the day I was leaving town for an extended trip. I do not believe I ever had a $500.00 credit card during my 42 year career as a -. What does the average person do???... |
USAA Savings Credit card credit line increase/decrease November 11, 2016 - My husband and I have a joint credit card with USAA. We had mistakenly thought we made a payment on it, and we had not. Our mistake lead to us somehow going only - dollars over the " limit '' which I 'm not sure why they allowed in the first place. Instead of contacting us to inform us that we were over the limit, which we would have payed instantly, they reported it to the credit bureaus and our scores have both dropped by - points. Upon trying to contact them to resolve or dispute this issue, I was transferred around in circles between USAA and - for - minutes, and could not find... |
USAA Savings Credit card credit line increase/decrease November 2, 2016 - USAA Savings Bank reduced my credit limit to - from -.with no apparent reason. At the time of this reduction my credit score was - and I had a balance of - on the card.more or less and account is current. Do to there reduction my score went to - because I was at 92 % of my credit limit with them. The bank sent me a letter stating several possible reason of witch they did not pertain to me.I called them and asked for an explanation they stated they could not give an explanation that it was in my credit report. So i pulled my report and had - banks review it. found no reason f... |
USAA Savings Credit card credit line increase/decrease October 27, 2016 - I went to - this afternoon. I have been a 10+ year customer of USAA . I have a - credit score and perfect payment history. I went to pay for my order and was utterly embarrassed as I was declined in line. I contacted USAA who let me know that a letter was going out dated today notifying me of the reduction of my credit line from - to - dollars. They mentioned the reason was that I do not maintain a high enough balance which could n't be farther from the truth as I frequently spend - a month and pay it off. I could not have been more embarrassed to be declined in line. To make ma... |
USAA Savings Credit card credit line increase/decrease October 8, 2016 - Four years ago I opened a secured credit card with -, for the SPECIFIC PURPOSE of improving my credit score. Initially it had a credit limit of $500.00 and was secured with a $500.00 CD, also with -. In practice I found that if I put a - dollars on the card my 'credit utilization ' ratio became too high, hurting my credit score, so I called - and increased the CD security to $2500.00 so that in any given month my % of credit used would be low. - was able to increase the limit on my secured credit-building card in a matter of minutes. They quickly transferred money fr... |
USAA Savings Credit card credit line increase/decrease August 19, 2016 - My bank is USAA. Over the years they continuously raised my available credit limit on my personal credit card without asking me and they did so while the card was maxed out or close to it. But since I was able to make the minimum payments, they kept raising my limit. I remember reading that - - - got big fines for doing the same thing to small business. This seems illegal and predatory lending. What started as a $2500.00 limit eventually became $16000.00 and I never asked for credit increases. Then I got the flu for 2 weeks simultaneous with a pay cut and then fell behind on paym... |