USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Credit line increase/decrease Tennessee

I went to - this afternoon. I have been a 10+ year customer of USAA . I have a - credit score and perfect payment history. I went to pay for my order and was utterly embarrassed as I was declined in line. I contacted USAA who let me know that a letter was going out dated today notifying me of the reduction of my credit line from - to - dollars. They mentioned the reason was that I do not maintain a high enough balance which could n't be farther from the truth as I frequently spend - a month and pay it off. I could not have been more embarrassed to be declined in line. To make matters worse USAA reduced my line below my outstanding balance which will affect and be reflected on my credit as " exceeded credit limit ''. I could not be more upset at the lack of notification from USAA. They provided no resolution or explanation.