Review and analysis of over 7 complaints against USAA Savings
USAA Savings consumers have reported over 7 official complaints related to Other transaction issues. Out of the 7 consumer complaints against USAA Savings, 0% were disputed by the consumer (i.e. the consumer was not happy with how USAA Savings responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against USAA Savings resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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USAA Savings Money transfers other transaction issues February 18, 2017 - I sent - dollars to the wrong account at - -. I called USAA my bank account and they said the money was already gone and there was nothing they could do and that I would have to call - -. - -, of course, would n't speak to me because I am not a customer.... |
USAA Savings Money transfers other transaction issues October 27, 2016 - I live in - ( - ) and use the USAA Bank in -, since I reached -, to collect my SS payments, then once a year I transfer the amount to my - bank ( - Bank - ). Never a problem until last week when I wanted to make another transfer. The international wire dept, said that they has new verification questions to ask before being to wire money. I said " fire away '' but they told me that their 'question qenerator ' would not give them question to ask to verify me - and therefore no transfer. I spoke with their banking dept. and then their technical department ( both gave me - ... |
USAA Savings Money transfers other transaction issues September 20, 2016 - I used a mobile payment transfer option through my USAA account. USAA offers mobile transfers through - on - -. Shortly after, I realized I mistakenly sent the money to a land line. 1-2 hours had passed before I went on line to cancel the transfer. There was not an option to cancel because it had supposedly already processed. I then contacted USAA 's call center and inquired what I could do. The representative did not appear to know the answers but asked a supervisor. They confirmed the transaction to a land line would reject and be returned to my account within 3-5 days. A week later... |
USAA Savings Money transfers other transaction issues August 12, 2016 - Hello, Upon reviewing my - - business checking account to prepare for second quarter financial statements I noticed - unauthorized ACH debits on my account paid to the merchant USAA. Upon noticing this fraud, I reviewed my personal account and found an additional -. The detail on the bank statements for these - charges are as follows : -/-/2016 USAA - $10000.00 -/-/2016 USAA - $5200.00 -/-/2016 USAA - $5200.00 -/-/2016 USAA - $5100.00 -/-/2016 USAA - $5000.00 -/-/2016 USAA SAV-- $5000.00 Until I saw these debits, I had never heard of USA... |