Remitly, Inc. Money Was Not Available When Promised Complaints

Review and analysis of over 5 complaints against Remitly, Inc.

Remitly, Inc. consumers have reported over 5 official complaints related to Money was not available when promised. Out of the 5 consumer complaints against Remitly, Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how Remitly, Inc. responded to their complaint) and 60% were processed in a timely manner. 0% of consumer complaints against Remitly, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Money Was Not Available When Promised Consumer Complaints


Remitly, Inc. Money transfers money was not available when promised

October 21, 2016 - I have Initiated money transfer of $2900.00 from - to - through Remitly ( Transfer No : - - - - ) on - - 2016. Remitly has promised that the money should be available in - Bank account by - -, 2016 - - - ( - -, 2016 - - IST ). The said time has passed. Remitly is saying delay due to some system issue. Now Remitly is saying that the money will be available by Tuesday - - which will be too late....

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Remitly, Inc. Money transfers money was not available when promised

October 20, 2016 - Initiated money transfer of $10000.00 from US to - through Remitly ( Transfer No : - ) on - - 2016. Remitly has promised that the money should be available in - account by - -, 2016 - PDT ( - -, 2016 - IST ). The said time has passed. Remitly is saying delay due to some system issue. I had my plans & commitment in -. Now Remitly is saying that the money will be available by Tuesday - - which will be too late. I want CFPB to intervene & compensate me for the delay. Remitly has offered $5.00 reward for the delay which doesnt make any sense consideri...

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Remitly, Inc. Money transfers money was not available when promised

July 23, 2016 - Trouble completing transfer and unsupportive service. Service not completed in promised timelines....

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Remitly, Inc. Money transfers money was not available when promised

June 11, 2015 - I have transferred funds to - using Remitly. I used their E-PRESS Service which promises to transfer funds immediately. As promised funds have been transferred Immediately but at the same time they were Reversed the very next minute. When I contacted Remitly about this, they speak so negligently that its not their fault, its a issue with bank in - and Remitly says that its job is done. Are they kidding.? How is their job done without completing the deposit? They say they are not sure of when funds are available. ...

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Remitly, Inc. Money transfers money was not available when promised

March 28, 2015 - HiThis is regarding to a money transfer request done by me thru Remitly. The money did get transfer as promised and they are not ready to cancel the transaction and refund my money.Requesting to please help on this ...

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