Review and analysis of over 17 complaints against Morgan Stanley
Morgan Stanley consumers have reported over 17 official complaints related to Application, originator, mortgage broker. Out of the 17 consumer complaints against Morgan Stanley, 35% were disputed by the consumer (i.e. the consumer was not happy with how Morgan Stanley responded to their complaint) and 94% were processed in a timely manner. 18% of consumer complaints against Morgan Stanley resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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Morgan Stanley Mortgage application, originator, mortgage broker November 5, 2015 - Saxon sold our borrowers loan to - and I have been trying to get a release, - got back to me and said yes. The release dept discovered that yes they did receive this file from Saxon when they closed but Saxon had already liquidated and charged off the account so all - did was upload the file and did nothing on it as they realized Saxon sent them an already closed out file. They said they have several like this. With Saxon no longer in business, - did give me - number that is still in use where they just handle archived files. I called that number and it is nothing more than a me... |
Morgan Stanley Mortgage application, originator, mortgage broker April 24, 2015 - This complaint is in reference to a Modification filled with Saxon - - - -, - -, T- -. My Loan number is -. I have tried to get a Mortification for my home for 6 years. I am filing this complaint against my - Modification Company, Saxon. They held my mortgage for 3 years. Then once the approved my modification they sold my loan and the process begins again. I became in financial trouble due to - with friends. They - left within a year and left me with all the financial debt. A $60000.00 investment divided by - was $20000.00 each til they left and now I w... |