Morgan Stanley Mortgage Complaint

Morgan Stanley Mortgage department,

Other mortgage Application, originator, mortgage broker Massachusetts

This complaint is in reference to a Modification filled with Saxon - - - -, - -, T- -. My Loan number is -. I have tried to get a Mortification for my home for 6 years. I am filing this complaint against my - Modification Company, Saxon. They held my mortgage for 3 years. Then once the approved my modification they sold my loan and the process begins again. I became in financial trouble due to - with friends. They - left within a year and left me with all the financial debt. A $60000.00 investment divided by - was $20000.00 each til they left and now I was left with a $60000.00 debt in my name, during the worst financial times, because I financially funded the project. They left and - after I taught them how. They left me in a financial mess. In -/-/- my mortgage was current ; I called Saxon - and explained the situation. I was told that I could not receive a modification unless I was 90 days behind in my mortgage. They told me I was eligible, so I decided to proceed and let my mortgage become delinquent so I could lower


no modification. I applied each month for 3 years and they never received the paperwork or the paperwork expired after 30 days and I would reapply. A terrifying experience, month after month, I applied with no modification. In the meantime, I realize, I am not qualified to deal with this situation alone. I hire a mortgage consultant to help me with this process. Finally -/-/-, after 3 years of this nerve racking experience, they grant me a modification. During the trail modification, I pay early and on time for all - - payments. After the - payment of the - modification, I receive a letter from Saxon informing me that they sold my loan to - ( a subsidiary of Saxon ). I do not get a modification from Saxon after three years of a terrifying experience. My mortgage is now in limbo. I am terrified, will I have a home? I did all the right things, followed all the instructions and no Mortgage. Now informed by - ( loan number - ), they do not honor trial modifications and I need to reapply for a - modification with them. But, they give me the option to sell my home to them? The loan amount was $370000.00, my home is worth $450000.00. and they want my home? I was horrified, scared and bewildered. What was I to do? This complaint involves - consecutive companies Saxon, loan number -, - ( loan number - ) and now - ( loan number - ) I was told by CFPB, I need to file - individual complaints against each company. Thank you, - -