CNG Financial Corporation Communication Tactics Complaints

Review and analysis of over 113 complaints against CNG Financial Corporation

CNG Financial Corporation consumers have reported over 113 official complaints related to Communication tactics. Out of the 113 consumer complaints against CNG Financial Corporation, 4% were disputed by the consumer (i.e. the consumer was not happy with how CNG Financial Corporation responded to their complaint) and 86% were processed in a timely manner. 2% of consumer complaints against CNG Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Communication Tactics Consumer Complaints


CNG Financial Corporation Debt collection communication tactics threatened to take legal action

May 10, 2016 - They left messages @ my home threatening legal action, & also contacted me via email stating they have evidence that funds were received/deposited & they have - different ways of linking me to fraudulent activity. They also furnished my full SSN # stating they could n't find any previous fraudulent activity. The amount of the loan, and the amount it would cost me to settle to end up w/a $0.00 balance/acc't paid status, only to charge me an extra late fee ( which would be refunded ) within 3 business days. stating it was protocol because I 'd purchased the wrong card t make the payment. Th...

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CNG Financial Corporation Debt collection communication tactics frequent or repeated calls

December 15, 2015 - This place calls me multiple times a day, sometimes mere minutes apart ; they will rarely leave a message. I 'm trying to work and my phone is constantly ringing. It 's a real disruption to my day. ...

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CNG Financial Corporation Debt collection communication tactics threatened to take legal action

December 2, 2015 - I was contacted under false pretenses by a courier who was coming to serve me and then given the number to request a stop order but - people gave me inconsistent information and the debt they are claiming I owe is invalid. ...

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CNG Financial Corporation Debt collection communication tactics frequent or repeated calls

November 10, 2015 - I have requested that the company cease and desist telephone calls - times and that has been acknowledged by the company -, but they continue to call. When I asked via email that they stop calls, they continue collection attempts but do not address the telephone issue. ...

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CNG Financial Corporation Debt collection communication tactics frequent or repeated calls

October 26, 2015 - -. Called about an old payday loan. It 's long since been written off. They called me, did n't disclose it was a debt collection call. I had to ask four times what it was about. They claimed is was a bounced check. Another 4 times until they said it was for Check n Go. I hung up on him. Immediately called me back. I hung up again. Then they sent me an unsolicited email. ...

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CNG Financial Corporation Debt collection communication tactics threatened to take legal action

October 7, 2015 - A woman called me at work and claimed I had criminal charges pending regarding bad checks I have written in - -. When I told her I do n't have checks I was transferred to a supervisor who immediately started yelling at me. It was an old payday loan. DO YOU REMEMBER NOW? '' I asked them to not call me at work. She said, We can call you anywhere, anytime, and all day! '' I tried to tell her I had already settled with a debt consolidation company. She would n't let me talk. She yelled over me and interrupted me, basically called me stupid saying you ca n't sell debt! '' She proceeded to ...

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CNG Financial Corporation Debt collection communication tactics frequent or repeated calls

October 1, 2015 - this loan company me almost 7days a week - times a day. I know i owe them for my debt but harassing me constantly is just starting to upset me ...

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CNG Financial Corporation Debt collection communication tactics threatened to take legal action

September 16, 2015 - On - -, 2015 @ - - I was contacted by someone caed my job stating that she needed to what time I would be home to serve me some papers I needed to sign for I informed her that I work daily and do not have set hours that i come home in the evening. I then asked what kind of papers she responded just to notify me of debit she gave me contact info of the company with a reference number. I called the company @ - Reference # - & the said the were working for an investor & they wanted full payment I explained i can make a payment of $20.00 a month she put me on hold said investor...

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CNG Financial Corporation Debt collection communication tactics threatened to take legal action

April 7, 2015 - Check n go sold my debt to - -. - has subsequently called all of the references I gave - and either left a message or talked to them regarding a complaint filed against - - and we need to speak to her today ''. This is not professional and borders on illegal dissemination of personal information. ...

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CNG Financial Corporation Debt collection communication tactics used obscene/profane/abusive language

April 3, 2015 - Several callers have called me at my job harraseing me after I have repeatedly asked that they do not call me at work. After useing foul/obscene language the lady hung up in my face and have another lady by the name of - -? '' call back. ...

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