Review and analysis of over 4 complaints against Shellpoint Partners, LLC
Shellpoint Partners, LLC consumers have reported over 4 official complaints related to Communication tactics. Out of the 4 consumer complaints against Shellpoint Partners, LLC, 25% were disputed by the consumer (i.e. the consumer was not happy with how Shellpoint Partners, LLC responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Shellpoint Partners, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Shellpoint Partners, LLC Debt collection communication tactics frequent or repeated calls August 7, 2015 - My mortgage was recently transferred to Shellpoint Mortgage Servicing. I was given the phone number ( - ) -. When I try calling them, the greeting All calls will be recorded '' is played, then the call disconnects. This has been going on for several months. I 'm also unable to create an online account. I need to discuss this and other issues with them. I 've been making my payments via USPS - so I have proof of delivery, but this should not be necessary. It need the means to communicate with this company. ... |