Review and analysis of over 86 complaints against ACE Cash Express Inc.
ACE Cash Express Inc. consumers have reported over 86 official complaints related to Communication tactics. Out of the 86 consumer complaints against ACE Cash Express Inc., 6% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action May 16, 2016 - - - accused my father of being senile and not remembering walking into a loan company and taking out a loan. They threatened to take him to court and spoke to me abusively and disconnected the call. When I explained this was a mistake and not to accuse my father of something he did not do, the representative said my father was guilty until he can prove he did n't take out the loan. I was also accused of crying, which I was n't. The representative spoke over me, made threats and hung up. My father is - years old, but not senile. However speaking to a person with such tactics would very... |
ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action October 23, 2015 - I received a call from a lady " - '', from a number from our county Clerk of Courts ( allegedly ). I was advised that there was a summons or sealed affidavit. I then inquired to what is was about and was given the number of ( - ) -, and to contact " - -. '' Upon calling, I spoke to a " - - '', working for a company called - - -, and the Law Firm of - -, based in - -, FL and was told by " - '' that they were going to serve me with papers. I immediately became suspicious but asked for the validity of the debt. Although he gave me some information pert... |
ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action August 25, 2015 - i was contacted from - who left a message stating that they were a process server which would attempt - last time to serve me at my residence ( which I no longer live at ) and also at my place of employment and that if I was unable to be served would report to my county court. If I had any questions to call the debtor at - and give the ref #. I called and was transferred to several people before I got to - - whose direct phone number is - and offered me a settlement amount of $450.00 as a onetime payment by the end of the month on a balance of $610.00 or he could divide t... |
ACE Cash Express Inc. Debt collection communication tactics frequent or repeated calls July 8, 2015 - I sent an email to the office that is trying to collect from me. After they received my email they proceeded to call my phone - times in a row while I am work. I can not answer the phone and could lose my job over that. I did leave a message with the lady that answered the phone at your office. Since I can not take calls at work and your office is closed when I get off I asked her if I could email you. These people are relentless and have told me that they call the law office today and the trustee and was told that your office has no idea who I am. I made an offer to pay this account and th... |
ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action July 7, 2015 - On Tuesday, - -, 2015 a bill collector at the number - called me - times between the hours of - and - and would only identify himself as - - or - -. The voice mails stated they have a complaint in their office corresponding to my name, address, and SSN and I have to call them back within - hours to address this complaint or else they will send a process server. When I called back, the agent did not immediately disclose that it was an effort to collect a debt, he was rude when I asked him to get to the point and tell me what they were calling me in reference to.... |
ACE Cash Express Inc. Debt collection communication tactics threatened to take legal action June 17, 2015 - A gentleman by the name of - - is calling me, my wife, my parents, my wife 's parent, and my friends and telling them I have a court judgement against me and that he was sending a law official over to issue a citation for arrest. He calls non-stop and provides this information. I called the courts and they do not have a number that he keeps giving and they do not have any record of him. Please help. I have kept a recording of what he says on my phone. - - # - ... |