Payday loan Communication tactics threatened to take legal action
ACE Cash Express Inc. Debt collection department,
Payday loan Communication tactics Threatened to take legal action Texas
On Tuesday, - -, 2015 a bill collector at the number - called me - times between the hours of - and - and would only identify himself as - - or - -. The voice mails stated they have a complaint in their office corresponding to my name, address, and SSN and I have to call them back within - hours to address this complaint or else they will send a process server. When I called back, the agent did not immediately disclose that it was an effort to collect a debt, he was rude when I asked him to get to the point and tell me what they were calling me in reference to. I hung up on him. Then he called back and left my full SSN and DOB on my voicemail and said I have to call him back immediately or I will be scheduled to appear, '' and failure to do so will result in further consequences. '' He called again and I when I asked him to stop calling me he talked over me and said that he can send the process server to my job and I need to take care of my business and grow up, before hanging up on me.
ACE Cash Express Inc. customer in Texas
Jul 07, 2015
* Source: CFPB Complaint Database
ACE Cash Express Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.acecashexpress.com/ |
Phone | (972) 550-5000 |
[email protected] | |
Address | 1231 Greenway Drive, Suite 600 Irving TX 75038 |
ACE Cash Express Inc. | |
ACE Cash Express Inc. |
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